Blackcraftcult Reviews

Smitten

I ordered a zip up hoodie and I am completely speechless It s better than I expected Thank you

will order again

ordered four times 5 masks 2 tanks 2 bags 5 mesh tops and kimonos fast shipping got everything within 1-3 weeks emailed them twice they answered both times

Awful Customer Service

I ordered from them at the end of February filled out all the fields with my correct info They d shipped to me before no problem and waited I got a notice from USPS that they could not deliver and were sending it back so I inquired as to why BCC didn t fill out the shipping info correctly and still have made no attempt to ship it back to me even though it was returned to them last week I have contacted them multiple times and gotten nowhere Definitely not ordering again

Absolutely Ridiculous

Dealing with this company has been one of the most infuriating things I ve done I paid for a mystery crate in advance that was supposed to ship out in October yet I never received it So I did what anyone would do and I reached out to the company once twice four times before finally getting a response I was given a poor excuse for the delay and still requested my package instead of a refund It s now been 2 weeks since then and I ve heard nothing back and still awaiting my items Don t waste your time

Ordered three shirts on Oct 27th

Ordered three shirts on Oct 27thDidn t even begin shipping until November 2nd A full week later What the flip They make T-shirts in USA not overseas No excuse for this bullpappy Also all of their job site ratings are frinking terrible because they treat their employees like stinky doo doo Have to get past language filters

Terrible customer service

Purchased on black Friday Package said delivered but never arrived After speaking with USPS they informed me the package was not shipped to address I provided I spoke to BCC and they told me they couldn t help me After then asking if I could reorder my items at the same price I got them for on black Friday they told me I would have to pay full price and there were no more discounts to give out By far the worst customer service I ve ever experienced After reading others reviews I see this is an ongoing issue with the company Very unfortunate because I love their clothes and the message behind them

Terrible customer service

Terrible customer service I emailed SEVERAL times before hearing back bc the code the kept posting on their Facebook wouldn t work I even messaged them on Facebook but no reply Then they eventually emailed back and all they said was that they don t reply to Fb messages So I said can t you help me then and the only response was that the code was expired No other help Even though they posted the code the DAY before on Facebook with no expiration date super Annoying and unprofessional

Customer service is non-existant

Customer service is non-existant They ran a sale and begged me thru advertising to participate When I created an order for a hoodie paid them with 10x more than the order amount in my bank account they turned right around and cancelled my order Claimed they suspect it is fraudulent No verifying the order no putting it on hold until I verify just straight cancelled Wrote them back said I won t miss them if they re going to talk themselves out of the sale