Blackwell Reviews

The books were at the lowest price that I could find and there was no problem for Blackwell s in sending them to France

I ordered Here and Only Here by Christelle Dabos and it arrived today in great condition I was nervous initially because I had never ordered from the site before but the price was really good and the general reviews made the site look legitimate I never received a confirmation email or anything with the exception of a PayPal payment confirmation I never made an account with Blackwell s so I had no way of knowing what was happening with the order I sent an email to blackwells asking about an update on the order and never heard back Getting the book today I would most likely use Blackwell s again Just as a heads up to anyone ordering books and not hearing anything back your books probably are coming My one criticism would be the lack of order information on the order through email but considering I didn t make an account maybe that is something that I missed I did think I was being scammed until today but everything turned out fine

Awkward website Verification Process Unable--initially on my phone--to respond to the Verification Message about my bank and to get back to the Blackwells interface Failed twice on my phone Finally mastered it on my computer desktop at home I expected my info from my second attempt may have been retained after signing back in I twas not so I had to do the complete order for the third time to accomplish the purchase Suggest you retest your website

Hello just an update on my earlier review and thank you Hannah for the reply much appreciated I am glad to report my order arrived today 4th January While this is day 15 you rightly pointed out it is the time range for orders outside the UK i e 10-15 days I received an email on 14th December to say my order had been despatched It is 3rd January and I am still waiting on my order Tracking information advises that the order arrived at the interim distribution point on 19th December but no information as to which courier company or if it is being sent via An Post so I can try to follow up First time using Blackwells and probably my last

I think your service is very professional and efficient and your staff were very helpful when I needed things explained to me I got a little confused the first time as I was ordering from New Zealand but the book was going to a London address My niece did say the book was delivered at the front door downstairs but luckily we found it lying there In the firm s confirmation photograph the package is lying against a door but there s no door number showing Is that standard when flats are involved

Simple straightforward process Two improvements could be made 1 Saving alternative delivery addresses bit painful having to retype an address each order 2 Items in the basket could stay a bit longer perhaps 24 hours Why not forever Might lead to more sales since people forget what they had there earlier

Goods arrived to New Zealand in record time My only gripe is that because I didn t create an account and wasn t logged in when the order was placed meant that I did NOT automatically receive a tracking number and was unable to get one until I reached out to customer service Having said that CS was very helpful Thank you

By yesterday I received all the books that I had ordered Considering that we are in a post-Brexit era when unfortunately the mail system from the Uk is not what it used to be I think that Blackwell s did a great job I gave you four and not five stars for the following two reasons a I had seen the title of one of the books that I had ordered in English and in brackets but only in brackets in Syriac Unfortunately I received the Syriac version ISBN 1-931956-156-4 Would it be possible to send me the English version titled as I saw on your website Sebastian B Brock The Bible in the Syriac Traditionb As per your note in the order form custom duty Vat was taken care of by you However on one and only one of the books that I received I had to put 3 euro in all not a big deal but still something which I cannot understand The package had the tracking number UX839800176FRMany thanks I shall order again from Blackwell sAnthony Frendo

The book was as described if a little pricey Good communication but 10 days between ordering and delivery is a bit longer than expected in 2024 To be fair the website did quote dispatched within 7 days and I notice that the book was from a low-volume US publisher printed in the US