AI Review Summary
Based on 19 reviews
Customer experiences are highly polarized, with numerous reports of poor communication, unfulfilled instructions, and disappointing service contrasting sharply with many praises for professionalism, thoroughness, and responsiveness. Several issues were noted regarding failing to follow instructions and communication delays. Positive feedback frequently highlights specific team members. No pricing complaints are evident in the text. Given the volume of negative experiences alongside positive ones, 'Inconsistent service quality' is a recurring theme.
What customers love
- Thorough work
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Common concerns
- Did not follow instructions
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Last updated 1 week ago
J
Jen
I worked with Blaser Mills Law to purchase my first home in the UK Zara Carroll and Michaela Mayor were the team who helped me They were very prompt to reply and I found them extremely thorough They were very instrumental in catching issues that would have caused major problems well after I completed the purchase I will definitely use them again
M
MR R BACON
excellent
I used Blaser Mills for conveyancing my mothers house sale and our appointed solicitor Zara and her team have done an excellent job prompt reliable no-nonsense communications between ourselves and the other parties solicitors transparent about the costs involved and very helpful in general Would highly recommend from our experience
A
A Bird
Responsive knowledgeable professional and warm
I was referred to Blaser Mills by my sisters friend and I didn t realise just how grateful I would be to have switched my solicitor to Adam He was extremely knowledgeable supportive and able to deliver unsavoury realities with a level of warmth I wasn t expecting to recieve He was highly responsive very open about what to expect and I followed all the advice given which resulted in the best possible outcome which was to keep my child Hannah supported me with my court hearing as Adam was unavailable and she was definitely on the same page in how she conducted herself I couldn t be happier with my decision as this was a stressful process and I can see just how with my previous solicitor I could have been left feeling throughout what is a lengthy process