Bonafidemasks Reviews

Ordered on 27 December - nothing since

Ordered on 27 December no correspondence since Lovely email when you order with the a long spiel and the CEO s email address - I ve emailed him and he hasn t responded Customer Service email inbox is full so any emails to them bounce Appreciate you are probably getting bombarded but if you can t fulfil a service then don t offer it or at least communicate to customers there are problems

nothing arrived after 10 days

nothing arrived after 10 days 2 emails sent no replay

Didn t cancel my order

Wanted to cancel my order so I sent an email almost immediately after ordering no cancellation through the website A few days later still no response the order has been shipped Poor response Should have systems for self-cancellation without having to go through customer service

I placed an order on 1 20 22

I placed an order on 1 20 22 After multiple attempts on getting the status and asking for a refund with no response I opened a case with PayPal Rather than giving me my refund they sent the package on 3 1 22 with no response to my PayPal case Not just terrible customer service but literally no customer service

Sent nearly expired tests

This vendor was recommended to me on social media as a place to get reliable PPE and covid tests at reasonable prices Shipping was fast but the tests I received expire in less than 30 days so that s not super helpful No one has replied to my multiple emails about this issue

I did not receive the purchase and also a bug on the website or cyber theft that almost cost me dearly

I did not receive the purchase and also a bug on the website or cyber theft that almost cost me dearlyI bought two packages of masks a year ago because there was a sale and they simply did not arrive I waited and waited and they didn t come When I sent an email with all the transaction details they didn t answer me and didn t get back to me And in addition it happened to me that when I tried to order masks from a few years ago during the Corona period then their website had problems and made me think that I had not made the purchase when in fact I had So cyber theft also happened to me with them I had successful transactions with them but as time went by something deteriorated with them to the point of actual cheating

I ordered cloth masks and disposable

I ordered cloth masks and disposable surgical masks and they all arrived on time a day earlier than estimated and nothing was damaged or missing I would definitely order from them again

Excellent masks and excellent service

Excellent masks and excellent service They arrived the day after they were ordered