


Based on authentic user experiences
JAMIE Barkman
6730 reviews
N/A
1 year ago
Awful service
The shoes were fine Higher heel than I had expected But when I went to return them they would not give me a full refund and would not take them back They only would apologize and did not try to help hardly at all Do not buy shoes from this company
Hannah Jopek
6730 reviews
N/A
1 year ago
They take forever
It will take forever to get your shoes I ordered August 22 and got them oct 7 They never updated me until I finally asked them Your better off ordering from somewhere else And the shoes were just okay not worth the wait Cheap feeling
Jami
6730 reviews
N/A
1 year ago
Do not order from this company
Do not order from this company After ordering a pair of high top casual sneakers I realized that the company was based out of China I was wanting them quicker than this and their website doesn t clearly state they are from out of the country I quickly decided the day after ordering that I was going to cancel my order and promptly emailed the customer service email They do not have a phone number conveniently for them I was told that it could not be cancelled because it had already been shipped I asked multiple times if there was anything they could do very much not believing that it had been shipped because I had just placed the order the day before I finally gave in and decided they were not going to help It took at least 20 days for them to actually be shipped because I had the tracking information After 37 days they finally arrived and I emailed the customer service again demanding a full refund and for them to foot the bill for return shipping which they refused After compiling all of the evidence of the company lying and sending screenshots they are now ignoring me You will be scammed and lied to Save your money for a better business
Dana Madala
6730 reviews
N/A
1 year ago
Ordered shoes from a Bonnie Shoes
Ordered shoes from a Bonnie Shoes widgeted Pinterest pin on 11 17 22 received shoes over 4 weeks later not fit for a regular human foot Tried to cancel but they sent anyway after I immediately notified of incorrect email address Never notified of order number or tracking number nor did they acknowledge request to cancel or refund request Notified bank of the fraud and they sided with them until I contacted the city of South El Monte California to inquire about a valid business license They haven t had a business license since 1998 The address is an unmarked warehouse and the item was successfully signed for there as received E ESG Industries has been reported to the California Attorney General the Florida Attorney General and the Federal Consumer Protection Bureau as a predatory unlicensed online vendor illegally operating online
Olga Boza
6730 reviews
N/A
1 year ago
four months waiting Still waiting for my shoes I ordered pair of shoes January 15 2021
I ordered pair of shoes January 15 2021 I still waiting Not tracking number not Phone this is bad company who sales shoes I don t recommended
Wanda D Burrell
6730 reviews
N/A
1 year ago
I sent for my shoes on October 21 2021
I sent for my shoes on October 21 2021 and it is now November 8th and still o shoes i checked my email and they sent a email saying my order is on the way I ordered 4 pairs of shoes totaling 177 92 that is no sneeze in the bucket i need my money back has anyone found a way to get info on this company Because it looks like they have stole from a lot of people I have tried th number and the they even changed my account i set up a account and they just going to say the password is wrong and i know its not Shipping is a fraud because you can t track it It said not a known Tracking
Ricky Parra
6730 reviews
N/A
1 year ago
I ordered 2 pairs of shoes from this
I ordered 2 pairs of shoes from this company 6 weeks ago have yet to receive them I ve sent them several emails to which they only reply with excuses Don t buy from this company I am in the process of trying to shut this site down through the BBB
Mike Bowser
6730 reviews
N/A
1 year ago
ordered a pair of boots that took 6
ordered a pair of boots that took 6 weeks to arrive the size was wrong and the quality was terrible E mail them several times for return info and credit and all they do is send e mails saying they are sorry No return info and no credit Do not order from this company I will try to get a refund but I think that is unlikely and i will report to the BBB
YOANY GUZMAN
6730 reviews
N/A
1 year ago
Do NOT buy from this store
Do NOT buy from this store They also won t refund you I have a pretty hefty email thread where the customer service requests that i extent the product as a gift to someone else cause they can only provide a 30 refund The email goes on and on The quality is extremely poor Like they took a medal piece out of a tarnished vehicle and placed it on the shoes as a centerpiece lowest of the lowest
J C Cadministrator
6730 reviews
N/A
1 year ago
caveat emptor
caveat emptor On December 2 2022 I purchased a pair of stilettos from Bonnieshoes Unfortunately the shoes were not properly built The measurements to support the arch of one s feet were poorly constructed The overall craftsmanship was absolutely horrendous I m unable to wear these shoes because my foot slides through the shoes which caused my toes to touch the ground What is more the company lacks integrity Within 24 hrs of receiving the items I reached out to their customer service and expressed my concerns and dissatisfaction And needless to say they ve been uncooperative and has refused to refund the defective shoes In addition to the poorly made shoes the item shoes reeks a disgusting odor Seems as if the environment and or the facilities that the item was stored in reeks toxic chemicals This item is definitely unsafe to wear I intend to initiate a claim against this pathetic company through my financial situation Support Bonnieshoes need to make me whole and accept responsibility for this situation The shoes cannot be worn due to manufacturers DEFECTS and toxic chemicals odors from the shoes Please save yourself the headache and spend your money with a company that appreciate their customers