Book-a-locallocksmith Reviews

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book-a-locallocksmith.co.uk
3.59
64 reviews
Great Rating
Based on 64 user experiences

Rated 3.59 out of 5 by 64 Happy Customers

62.5%
1.6%
0%
4.7%
31.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 64 reviews

Customers consistently report excellent service, with locksmiths who are professional, friendly, and quick to arrive. The service is reliable for emergency and scheduled jobs, with clear communication. Some reviews note concerns about pricing transparency.

What customers love
  • Quick response time
  • Professional service
  • Friendly staff
  • Reliable booking
  • Clear communication
Common concerns
  • High pricing
  • Misleading website

Last updated 3 weeks ago

S

Dont pay until job is completely finished

Guy came round and installed locks all fine However didn t have a key hole cover for the door so said they would send one in the post This never arrived and when I tried to get back in contact they just bounced me around saying they would look into it and send someone out This never happened so after having a hole in the door for 2 3 months I bought and put the cover on myself Moral is don t pay these guys a penny until they completely finish the job
C

Much more expensive than initial quote

Emailed a pic of the lock we needed replaced in advance and was told a similar model would cost 115 Guy came removed the lock and showed replacement options the cheapest of which was 389 Kind of a huge difference there and felt forced to pay it Only giving two stars because the guy doing the work was punctual and professional
J

External door lock kept sticking so

External door lock kept sticking so booked someone to come check it out and try fix the problem replace the lock if need be Guy was very nice and sorted the issue out but the price was eye watering I was expecting 200-300 but not 1194 and felt obligated to pay it as he d already started taking the door apart Needed someone out to sort today so beggars can t be choosers but I d recommend other customers doing their research as I feel a bit conned

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