Bostonproper Reviews

I recently ordered two dressesReturns cost you

I recently ordered two dresses and after receiving them was VERY disappointed in both the quality and fit I returned them separately only to find that the MONETARY FEES charged to return an item are RIDICULOUS The first item cost me 14 90 to realize that the quality was not worth the price and I have yet to see how much the return of the second returned item will cost me I will NEVER order from them again That is absolutely wrong to do to their clients especially at times like these

Use caution when purchasing from BP

Use caution when purchasing from Boston proper there customers service people are very scripted I tried to explain that we are in unprecedented times and I have been email customer service sense 6 1 2020 and calling with not connection That is why my return is beyond the 30 window She didn t get it she just kept repeating her self I ask to speak to a supervisor she wouldn t let me talk to one Now I am expected to pay the shipping and handling no sense of ownership No compassion no understanding Very unhappy customers

What the hell has happened to Boston

What the hell has happened to Boston proper This used to be sexy sassy trendy and unique You have dumbed down so far you have no wow factor at all And the girls are super uninteresting You used to have the prettiest girls in great scenes great outfits great accessory s You are looking worse than an average catalog what a bunch of cheap on interesting outfits that look like they re used

Terrible customer service

Terrible customer service And a first time purchase buyer of Boston proper I ordered an item and used a 25 off promotion coupon because I was ordering for the first time I haven t received the item yet and the item got marked down I called customer service and they said I could not get a price adjustment So disappointing I hope I like my item because I m not gonna be buying from them ever again I read online that if you return an item you have to pay for shipping Their competitors like White House Black market has so much better Customer Service than this So disappointed

Do not order from this company

Do not order from this company Customer service is non existent I ve called twice and was on hold for more than 40 no typo minutes until I hung up Sent several emails received a confirmation that they were received but to date no one has contacted me Tried to access my account but received a response we don t recognize your sign on which is my email address However they continue to send advertisements to the same address

Terrible foreign customer service

Terrible foreign customer service They put you on eternal hold when you call them and when you repeatedly ask to speak to someone in the USA they finally say ok it will be 1 to 2 minutes and 20 minutes later you are still waiting or worst the line suddenly clicks off and you are disconnected and have to start the entire process over Waste of time They value of my time is worth more than waiting to trace a order after 2 weeks that took you 5 days to even get out the door and shipped to me BP definitely does NOT care about its customers

Super high price super low customer service

Potential customers beware The only thing this company is famous for is their outrageously high prices Their customer service including their incompetent supervisors are arrogant and non-existent You had to literally fight them for a refund They would not listen to your problems and try to help you They gave me a run-around Take your money somewhere else You have so many better options these days

Do not buy from them I received a

Do not buy from them I received a damaged item It was final sale They have pictures of the item and are insisting that they will send a replacement I told them I will refuse it if it comes to me Their customer service is horrendous I will never buy anything from them again