Boulanger Reviews

THIS IS A SCAM SITE

THIS IS A SCAM SITE I HAVE NOT RECEIVED MY ORDER SINCE TOW MONTHS THIS IS ORDER NUMBER F905ER59968

Dishonest Seller with No Respect for Customers

Made me create an account before informing me they don t ship to my country

Sav lamentable

Sav lamentable incapable de tenir ses rendez-vous extension de garantie inutile ne respecte pas ses engagementsA FUIR

Phone robbed

I bought on line a phone with screen and phone protection The package came but the phone box was empty Boulanger said the package arrived without problem and since then no answer to 100s of mail sent

Buying something available but in fact out of stocks

I bought a special offer of a gaming PC 1200 instead of 1700 nice Important I paid the exact same day as they put this offer online PC was available for delivery at home After 2 weeks I called out of stocks Woman told me probably many people bought at the same time more than the available stocks In 2023 such a big web coding error They ordered product again but it will not arrive soon minimum 1-2 months not even sure because their order is not confirmed by the fabricant Then we checked other PCs so I can get another one One model was Ok but less good for the same price So I asked to get a reduction impossible In the end I just asked to get my money back Have to wait one week again for that I think this is only my opinion I m not sure of this boulanger does this kind of offers on purpose getting your money and using it during some months for free

I wish I could give 0 stars I received

I wish I could give 0 stars I received a broken washing machine-dryer The most horrible customer service Not efficient at all I have been trying to be directed to the right team for an hour now IT IS A NIGTMARE

Items displayed No stock anywhere

Second time we went into our local store and asked about buying a new item from those on display Second time we were told don t have any and neither does any other store Can t be ordered or basically purchasedHere s a thing if you can t sell it don t display it

Appalling service

Appalling service where to begin I ordered 3 large items for delivery the following week I was called the day before delivery to say a washing machine was out of stock and wouldn t be delivered for a couple of weeks I was surprised I wasn t informed at the time I waited in all day - no delivery When I rang I was told they rang me but I didn t answer the number was incorrect even though they had previously rung me and it was correct on all the documentation I had to ring back at 6 30 for new delivery date Why couldn t they ring me I rang back and was told I had to wait nearly a week for a new delivery slot This really isn t acceptable and I will never buy from them again

Horrible customer service they don t follow through and they have no respect for their customer s time

We set up an appointment to have a technician come and look at our broken dish washer He was supposed to call us between 8-8h30 to set up a time for the day to come by He didn t call Then when I called the customer service they not only couldn t tell me anything they were rude and would just say I need to be patient They seem indifferent to the fact that people work and can t be waiting around all day long for someone to decide to do what he said he was going to do No matter how this works out if I get this dish washer fixed or not I will not purchase another big item from them again