Brainly Reviews

Scam website

Scam website friend I share account with started the free trial I was never even sent an email a trial was started customer service agent Anna was snarky saying sorry that I missed the free trial cancelation period that I never even know about and had no way to cancel in time until after I was charged Several people in the reviews received refunds for this so I do not understand why I can not I stopped using Brainly years ago due to most answers being wrong again I did not open or start the trial myself and with no notification about it I feel completely ripped off Emails to customer service are being ignored now Please give me my refund I am a college student and need the money to survive

Money-Hungry Dirtbags

This website had a great business model just awful execution You only get THREE free answers a day then we have to pay a goddamn subscription for some basic answers Answers should be much more accessible and we shouldn t need to buy a subscription for answers that aren t even that good Also the website layout is outdated broken and glitchy Overall this website can kick rocks

I would give 0 stars if it s possible

I would give 0 stars if it s possible This website automatically charged me 98 for an annual plan I ve tried contacting them three times in the past two weeks through email and their website and received no response The phone number on their website is not working and nobody is there to pick up the phone I ve never had a company not responding to customer s emails worst experience I ve had please stay away

Horrendous Experience

Absolutely unacceptable I tried to reach the company via emails phone and everything with no response The customer service is terrible and this is just a way for the company to scam students which is unbelievably unethical and evil There s no notification saying the free trial is ending and the homework answers are all wrong and trolls I tried everything to get a refund and they simply don t reply Please give me a refund on bunrieucuabo022 I m literally crying and begging you as I don t even have money for food and you re making students like me suffer really bad

My child started a free trial and

My child started a free trial and immediately cancelled through the web They won t refund het for something they should have never charged for because it was canceled I do not want to publicly put my child s name and email address Just wanted to warn others of poor communication and customer service

WRONGFULLY CHARGED SCAMMED

Tried to cancel my subscription SAME day of purchase because I got MULTIPLE questions on an important quiz And was still unknowingly charged 39 Which is strangle because I didn t click that option Summer is over I gave no classes for months I am deeply angered and saddened Tried to contact about canceling not going through and not answer days ago Kaylaflores12 account name

My son started a free trial and I

My son started a free trial and I immediately emailed customer service to try and end the free trial but no response from customer service I m guessing they re waiting and delaying so that they can charge my card I have no access to email or username used Just wanted to warn others of poor communication and customer service do not sign up for this service

Terrible Platform for Checking Answers

I ve been using brainly for the past week and here is my rather disappointing experience For starters lots of errors in answers many simply unexplained and trolls Lots of respondents just type out a small answer with a lackluster explanation in the main answer column and where they should explain they say Please mark me as the brainliest or something along those words A few of them are just troll submissions too not even answering the question asked Verified members or teachers do answer right but such responses are few and far-fetched in comparison Brainly really has to step up their moderation game