


Based on authentic user experiences
Nik P
6731 reviews
N/A
1 year ago
I subscribe to bring me and they took
I subscribe to bring me and they took 39 out of my account I couldn t access any of their subscription membership features I emailed them countless times to be told that I am not a subscriber After sending multiple emails with verify proof they still denied me I wouldn t trust them
Ruis Lolly
6731 reviews
N/A
1 year ago
Brainly Rip-off
Subscription app The Brainly app did not work with my IPad didn t even answer the simplest math question Contacted company to cancel trial subscription as app didn t work and received auto instructions that didn t work either Have contacted company via virtual assistant and emailing for better instructions to cancel subscription to no avail today they charged me for a full year What a joke
nathanmagnus
6731 reviews
N/A
1 year ago
Scam website
Scam website friend I share account with started the free trial I was never even sent an email a trial was started customer service agent Anna was snarky saying sorry that I missed the free trial cancelation period that I never even know about and had no way to cancel in time until after I was charged Several people in the reviews received refunds for this so I do not understand why I can not I stopped using Brainly years ago due to most answers being wrong again I did not open or start the trial myself and with no notification about it I feel completely ripped off Emails to customer service are being ignored now Please give me my refund I am a college student and need the money to survive
rekt
6731 reviews
N/A
1 year ago
Money-Hungry Dirtbags
This website had a great business model just awful execution You only get THREE free answers a day then we have to pay a goddamn subscription for some basic answers Answers should be much more accessible and we shouldn t need to buy a subscription for answers that aren t even that good Also the website layout is outdated broken and glitchy Overall this website can kick rocks
yuewen chen
6731 reviews
N/A
1 year ago
I would give 0 stars if it s possible
I would give 0 stars if it s possible This website automatically charged me 98 for an annual plan I ve tried contacting them three times in the past two weeks through email and their website and received no response The phone number on their website is not working and nobody is there to pick up the phone I ve never had a company not responding to customer s emails worst experience I ve had please stay away
Phoebe Pham
6731 reviews
N/A
1 year ago
Horrendous Experience
Absolutely unacceptable I tried to reach the company via emails phone and everything with no response The customer service is terrible and this is just a way for the company to scam students which is unbelievably unethical and evil There s no notification saying the free trial is ending and the homework answers are all wrong and trolls I tried everything to get a refund and they simply don t reply Please give me a refund on bunrieucuabo022 I m literally crying and begging you as I don t even have money for food and you re making students like me suffer really bad
Jennifer Lamm
6731 reviews
N/A
1 year ago
My child started a free trial and
My child started a free trial and immediately cancelled through the web They won t refund het for something they should have never charged for because it was canceled I do not want to publicly put my child s name and email address Just wanted to warn others of poor communication and customer service
Kaylaflores
6731 reviews
N/A
1 year ago
WRONGFULLY CHARGED SCAMMED
Tried to cancel my subscription SAME day of purchase because I got MULTIPLE questions on an important quiz And was still unknowingly charged 39 Which is strangle because I didn t click that option Summer is over I gave no classes for months I am deeply angered and saddened Tried to contact about canceling not going through and not answer days ago Kaylaflores12 account name
Ly M
6731 reviews
N/A
1 year ago
My son started a free trial and I
My son started a free trial and I immediately emailed customer service to try and end the free trial but no response from customer service I m guessing they re waiting and delaying so that they can charge my card I have no access to email or username used Just wanted to warn others of poor communication and customer service do not sign up for this service
James
6731 reviews
N/A
1 year ago
Terrible Platform for Checking Answers
I ve been using brainly for the past week and here is my rather disappointing experience For starters lots of errors in answers many simply unexplained and trolls Lots of respondents just type out a small answer with a lackluster explanation in the main answer column and where they should explain they say Please mark me as the brainliest or something along those words A few of them are just troll submissions too not even answering the question asked Verified members or teachers do answer right but such responses are few and far-fetched in comparison Brainly really has to step up their moderation game