


Based on authentic user experiences
Shane Dallimore
6777 reviews
N/A
8 months ago
My new glasses came a week early result
My new glasses came a week early a real surprise I received the phone call Friday lunchtime and was able to pick them up the same afternoon excellent service arrived at the store and within 20 minutes I was walking out with my 2 new pairs of varifocals a very happy customer
Anna Farnes
6777 reviews
N/A
8 months ago
I am very satisfied with my experience at Brillen
I am very satisfied with my experience at Brillen Steve was very helpful and guided me through the process He explained everything how it works The remote optician was very good too and most of all I love my two new pairs of glasses People are commenting how nice they are
Susan Monks
6777 reviews
N/A
8 months ago
Wow I can see
I collected my new glasses on Friday the 28th 10 22I could not believe how good my vision was as I sat and looked around the shop I wear a varifocal lens and at another local optical I have always opted for the middle option The quality of the lenses and glasses are amazing They also were ready to pick up in just nine days Fantastic service Thank you
Karen Doyle
6777 reviews
N/A
8 months ago
Professional courteous and definitely recommended
The friendliest lady made me feel comfortable and welcome from the moment I entered the shop the eye test was quick but comprehensive choosing my frames was pleasurable and fun with open honest opinions from the assistant I am now so excited to receive my new glasses Thank you Brillen
Bianca Haimbondi
6777 reviews
N/A
8 months ago
Great after care
Highly recommend Brillen not just for very reasonable priced Varifocals but for outstanding after care too Paula at the Woodgreen branch followed up and resolved my query professionally and speedily Will buy from brillen without hesitation again
Stuart Sim
6777 reviews
N/A
8 months ago
Brillen Steiner Varifocals
Replaced my good Brillen varifocals with the new Brillen Steiner varifocal lenses - immediate upgrade in my field of vision and perceived clarity with so much more appearing in focus at once a fantastic improvement Not cheap but definitely worth the extra cost if you can afford it Store experience in Horley was first rate I was carefully guided through the remote online eye test and purchasing process - thanks Steve Give the Steiner lenses a try and I hope like me you wont regret it
Samantha Toyn
6777 reviews
N/A
8 months ago
A great experience and great glasses
I was nervous about Brillen having only seen the ads on social media but I had no reason to be I am so pleased with my new glasses and the whole eye test experience at my local store Steve at the shop explained everything about the eye test and the test itself felt very thorough I was shown a huge selection of frames to choose from Overall i am very satisfied
Evie Bromley
6777 reviews
N/A
8 months ago
Brilliant service
Brilliant service very welcoming staff and such a great array of frames to choose from that are also all very affordable Special thanks to Renee in the Middleton branch for being so helpful and making the process so quick and easy
Jonathan Shardlow
6777 reviews
N/A
8 months ago
Fast Efficient and Friendly
Great service from Steve I broke my frames and Steve replaced from off the shelf stock instead of sending them back to base for a warranty fix Fantastic as I needed the glasses for work etc and really appreciated the fast and efficient service with a smile
DAVID ROBERTS
6777 reviews
N/A
8 months ago
I tried Brillen opticians in Horley
I tried Brillen opticians in Horley surrey as opposed to the main line branded high street opticians and I found the whole experience very smooth and easy to navigate Steve in the horley branch was very approachable and accommodating helping me choose frames and guiding me through the process which included a virtual eye examination which actually worked very well and professional Once I choose my glasses I was given a lead time of two weeks for my glasses to be made and shipped to the UK They actually arrived early and Steve was extremely accommodating working around my schedule so that i could collect my glasses before o started work in LondonVery happy positive experience Thank you Steve and team Brillen