Bsw-heating Reviews

Better response time Friendly Engineer

Heating went yesterday and an engineer turned up first thing this morning Professional yet friendly wore ppe we re very pleased with BSW many thanks

I cannot praise BSW staff highly

I cannot praise BSW staff highly enough Their engineers were very thorough very committed to their work My boiler was deemed dangerous and they went out of there way to make sure I was safe They kept me updated every step of the way The receptionists up to the supervisors were fantastic I am a housing association tenant but I was treated as if I was a paying customer There was no different standards they were magnificent I am on my own and I was treated with up most respect I now have a lovely new boiler and it was only as a result of BSW doing my yearly check up that they found my boiler was unsafe to use and the engineers thorough assessment from the 1st appointment and the time and trouble they took to get me my new boiler Thank you very much to everybody at BSW

BSW Heating - Amazing staff

I am amazing visit today from BSW Heating the Engineer s name was Luke and he was so polite friendly and so amazing I am with a housing association and I had a lot of issue with trying to get this leak sorted in my house as it had done a lot of damage Luke arrived this morning and found the leak straight away and it wasn t was another contractor from another company said even thou it s wasn t really Luke s Job to fix where the leak was as it wasn t the boiler Luke found the leak fixed the leak with no questioned asked my point is Luke could have said it s not my problem it s not for me to fix but he didn t he just sorted it Luke has been to my house before to fix a radiator leak and it s was just as helpful and friendly then too I would recommend BSW Heating to everyone BSW are so lucky to have an employee like Luke he is an asset to the company and he deserve recognition for what he does every day and how hard he works how caring polite and understanding he is with the tenets he visits BSW Heating Manager I hope you read this and your give Luke a massive thankyou for all his hard work for you as he deserves it thankyou so much for today Luke for how you went out your way to make sure everything was fixed before you left and you came back to check the leak had stopped and turn my boiler back in you are amazing and left me one happy person thankyou again and I wish you a very happy Christmas

fantastic engineers

fantastic engineers had my boiler installed within 2 days friendly punctual and polite I would highly recommend their services had a follow up call from their supervisor also to check that i was happy

I had the best Icu nurses

I had the best Icu nurses Sylvia day nurse was extremely pleasant and one of the best care team members I have had also my night nurse Eric on 3rd floor Icu nurse was awesome I absolutely appreciated everything you both did for me thank you so much Samantha Buya

Terrible

If I could give them less I would I was booked in for an annual boiler service and no one showed up AGAIN it happens every year without fail I got 3 text messages to remind me and I called them twice on the morning while I was waiting and they said they were coming I don t know how this business stays open in this day and age with mobile phones you can call to let people know if your not going to turn up

Awful awful Service

Awful awful Service Have had no heating or hot water since Wednesday last week Man who originally came and diagnosed problem actually took pictures of part needed to fix boiler Man who came to fix yesterday took boiler apart then let me know first guy ordered wrong part Then literally ran out the door supposedly to catch suppliers before they shut He never came back Personnel on phones are patronising and laughing at my situation Have told me there s only one man in the whole of E17 who s actually working Just shameful

Never turn up at arranged times and

Never turn up at arranged times and when they do there is always an excuse for why the job can t be completed I ve been waiting for a fault on my boiler to be fixed for two years now I wouldn t recommend these cowboys to anyone