Buckle Reviews

BUCKLE SUCKS

Ordered two pairs of pants Didn t wear one pair because the crystals came off and i was thinking of sending them back to get a new pair Then COVID hit so i couldn t take them to the store and just decided the crystals weren t that important I wore no more than 10 times in the subsequent months One pair was fine the other then split near the back pocket on the butt Tried to get a warranty replacement but because it had been more than a year since i purchased them they would not offer replacement or refund I have known other people who have taken stuff back without a receipt exchanged for a different size etc They couldn t even warranty one pair of pants with the receipt NEVER AGAIN THEY SUCK AS A COMPANY IF THIS IS THE BEST CUSTOMER SERVICE THEY PROVIDE

I made an online purchase

I made an online purchase I live 1 1 2 hours from the closest store I spent several hour picking out 8 items for my upcoming vacation I used Paypal 4 payment plan I paid 75 00 upfront with the rest being paid over 6 weeks My transaction went through my bank account A few days later I received a refund They rejected my order Never sent me an email or anything What a waste of time Now I don t have what I need for my trip I have purchase so much from the buckle over the years I have filled more punch cards then I can count Never again Terrible service

Spent over 300 dollars at the easton

Spent over 300 dollars at the easton location and had a shirt ordered to be there within 3-5 days It was in my city then shipped away 70 miles for whatever reason Call customer support only to have to wait another week for my shirt Very upset

The Buckle in Meridian Idaho

Visited The Buckle in Meridian Idaho Spent ten minutes with not one person asking if I needed any help Walked right by two people who worked there said loudly no one wants to help me to my husband Nothing Never treated like that in California

I can no longer call Customer Service

I can no longer call Customer Service and place a order because I dont have a reserved credit card on line I HAVE NEVER DONE ON LINE ORDERS WITH THEM OR ANYONE ELSE FOR THAT MATTER BECAUSE I DONT TRUST ON LINE ORDER SIGHTS I have ordered from them like this for years Soo they lost money

I used to love buckle

I used to love buckle But recently I purchased a pair of 200 Rock Revival Jeans and then realized the zipper is all the way to one side You can t tell until you wear them Everyone knows the zipper should be dead center between the two front belt loops It s bad when somebody points out something that obvious also knowing you paid 200 for it Also they re closed just do not last and with the price tag that they have that is unacceptable I do believe I am done with buckle

Completely horrible waste of money

Completely horrible waste of money Paid for overnight shipping 20 dollars it came 3 days later When I called they claimed I ordered it on a later date One shirt not only had a giant stain but also the security tag still attached Customer service simply did not care Save your money or a better business

How s about NO stars for their online

How s about NO stars for their online service I ordered over 130 00 worth of merchandise Never did receive my package even though is reflected delivered All I got was harassing emails for 2 weeks not wanting to return my money had to involve the BBB still no response 130 00 is change to these people for the money that is raked-in for the price of these clothes