Businesslogodesign Reviews

A business with principles morals and great work ethics is a business that excels However a business with poor work ethics and principles is a business that experiences a decline in growth or goes out of business This company was hired to develop a website and host our site Unfortunately it has been a nightmare When our site went down I called emailed and texted and I was not getting any response Finally I got an answer and they apologized and said our website would go back up in an hour However it took them 20 hours for our website to go back online Once the website was finally done we ran inspections and everything committed was off from missing components codes images inappropriate images etc I have many messages where there are no replies and finally Josh one of the ones running the business apologizes and accepts failing but does very little to fix the issue truly 12 days later and the site is still not SEO and Google s rating compliant I then send more emails more messages and very little response If you look at the attachment these people tried to be condescending How rude unethical and unprofessional To think that I am ignorant oblivious who would fall into their persuasion technique by switching characters and attempting to go from a professional conversation to a friend type of interaction with the hopes of influencing to manipulate the situation escalation Unethical behavior and unacceptable This company and the leadership running this business have the potential to be great since they understand the work and are good designers However as I said above they are unethical with poor work habits Their interest is not really on delivering outstanding work but instead on the gains regardless of how the work gets delivered Suppose you are an average consumer who is not familiar with what is required for your website to comply with SEO and Google Ratings You will only receive a functional site with a nice face but with the internal or mechanism empty We are not average consumers We know and understand the power of SEO and what helps it or hurts it We also understand how Google Rating views your site the critical components to having your website on the first page and what can damage that rating Aside from understanding these vital components we also know what we signed up for and what that means From all the mechanisms that make your website a stellar functional site they thought we would miss the many features they were supposed to add It s sad to see businesses with poor practices that take advantage of those who aren t familiar with the critical components of their website To pay for a particular work receive the work and think that you are receiving a fantastic design site based on the face or presentation but not know that the inside is incomplete or missing the essential components that help your business grow - or for what you paid Based on our experience the number of missing components the site going out of business and lack of execution and delivery I have every right to request a full refund It is the best way to remedy an issue like this and learn from it Hold the team accountable or yourselves to avoid it from happening again And also put a stop in taking advantage of those who do not know what to expect or what components should be on their site Lastly they also know the power of surveys An average consumer puts one positive survey and maybe two surveys However it is rare for consumers to go to multiple platforms to submit surveys We caught the surveys and by whom they are being submitted and they have a trend that makes obvious to be either by them or friends and family For that reason their survey count is low Also when the survey count is low and they are positive you automatically can fall under an elite for specific platforms or have five stars Sharing to keep in mind I don t like doing this I was doing everything in my power to avoid providing negative feedback However I happened to know the tech world and I caught on quickly to how their business practice doesn t have good intentions An average consumer wouldn t know this mainly because it is not common to understand how the online world works A great company with great leaders defuse and find a solution quickly to remedy or refund for failing a service That s how you grow and earn more business Do your homework Pay attention to queues Don t take my word Do thorough research before committing to anything with this company or any

I would not hesitate to tell anyone NOT to do business with this company I have never experienced anything like this They operate from a team works platform for communication with the odd email here and there The phone communication is an absolute joke They would call me after 8pm frequently to get details and discuss updates They were offshore To keep it completely honest there were a few times they called during the day I initially paid 140 for my logo to be designed and after months of back and forth to perfect the logo it was finalized Then came the upsale to trademark and register the business name Paid 499 and another amount for them to create my website The total for the trademark and website was 990 They miraculously had the TM added to the completed logo design within 4 days and sent me the updated logo Great I thought I can move forward with using my logo on creating my products using the logo All the time I m still trying to get an update about the status of the actual registered business name The one that yields me R within the circle to show the legitimate proof that the name is registered I have called texted and chatted over 13 times and it has been crickets from them They call and don t leave a message and I m supposed to know that various numbers from Texas and California is them Again they don t leave a message I am still waiting for someone to call me with an update Today i had William from California call in response to a chat i initiated on their website I explained to him my situation and he told me to keep calling and send another message via teamworks and wait for someone to respond But he was going to escalate my issue and have someone call me Wait he didn t even ask for me number LolAre you friggin kidding me BTW did I mention the creation of the website hasn t even begun God help me They have my money and I will look to get a refund of the work that has not begun website creation cut my losses and move on More to come on this If you re reading this review know this I am a 100 on this review and they will try and come back with a story that does not match mine UPDATE- Had a call today at 8 01pm and finally spoke to Jack He is sending me an email with my documents and and a summary of our conversation to my person email Next website design Wish me luck

I do not recommend this company I hired them at the end of March for a logo and was also talked into a website design I paid upfront and was sent the logo designs fairly quickly They did well with the logo design but after that it fell apart When they started working on the website that s when the calls started coming stating that in order for them to do the next step of the website they needed more money I reluctantly agreed time and time again because when I initially paid for the website design I thought that was all inclusive They did not explain that I would also have to pay for all these additional items I paid for content writing the content took longer than they said it would when I finally received it some of it was very poorly written I then had to take time out of my busy schedule that month to re-write some of it I also paid for SEO for the website About a month ago I was finally notified the website was ready to go live and then they asked about hosting for it which was an additional cost again I refused to pay it at this point as I was fed up with all the extras that I was not expecting to have to pay initially They agreed to host it on their servers for now They stated the website was done and ready to go live it was not done It was not mobile friendly at all when I asked why it wasn t mobile friendly when everyone has a smartphone now they stated for an additional 200 they could fix it I refused again I insisted they fix it for free this is not an unreasonable expectation in this day and age They did fix it thankfully I have had to spend more of my time fixing other stuff that I asked them to fix on the website but they didn t Yesterday I received an email from their legal department stating that someone in another state was attempting to trademark my business name and they had received notification from the US Patent and Trademark office They stated they had just completed a project for a client with that same business name and had asked them to place a 24 hold on their review of his trademark application They then asked me if I was still doing business under this name I just started doing business of course I am they should ve known that They gave me the information for the guy in the other state who is supposedly applying for the trademark and offered to do a 3 way call with the US patent and trademark office s examining attorney I said no thanks I will verify this information myself as at this point I fully do not trust this company I called the patent and trademark office and they explained what I was told to them the lady informed me that I could look it up on their Tess system online and also that she felt like it was a scam by this company to get more money from me I was already thinking this I went to the Tess system and conducted a business name search using the exact name search and also a name containing search and could not find anything in their system I also conducted a business name search in the state they told me he applied in and could not find anything on the secretary of states website either I 100 believe I have to at least some extent been scammed out of my money at this point seeing as my website is only partially complete I never received my business cards or letterhead they promised they sent me the design stating they were ready for printing they were not anywhere close to ready I found out that I only received a partial SEO effort for what I paid for and now this trademark scam attempt Their communication also is very poor I was told I would have an account manager to help me through the whole process after the logo was complete I could not get ahold of my account manager at all

I do not recommend this company I hired them for a logo and explained what I wanted and paid Then I m transferred to a new guy asking me to explain what I would like all over again They produced example work that were clearly against what I asked for and I corrected them Meanwhile the whole time prolly when they should of been listening and thinking about my design they kept bringing up website work they offer and things I was not interested in Then when they claimed the logo was complete but had not been supplied to me yet they told me I had to pay to have it copyrighted I declined to pay the 200 to have it copyrighted and they informed me that I must have it copyrighted I told the rep to cancel the order then The rep told me he could not cancel the order and I must pay for the copyright I told him to cancel the order or I would go to paypal and dispute the charge He said he needed to talk to his manager and would call me back The rep called me back a few minutes later saying they can proceed without the copyright I told the rep I no longer wished to do business with his shady company and still wanted to cancel my order He told me that he cannot cancel the order and that if I did start a dispute on paypal their legal team would take action So I started the dispute on paypal and 15 minutes later the rep emails the finished logo which to this day I never even opened or looked at downloaded or anything So paypal decides I am correct since my cancellation came before the work produced was delivered Since then the rep has been calling me every month about cancelling the order and now a poorly spoken person claiming to be from their legal team is calling me This company is garbage and NOBODY should ever do business with them

Site is down and has been for days and NO ONE is answering my calls text messages or voice messages And here comes the legal ramifications behind your lack of response and attention for something I have paid I have paid them to host my website on their secure servers for 5 years Update - I am speechless that they are still doing business They actually believe it it ok not to return calls because they have had staff turnover All 7 numbers I was provided is no longer active To avoid further loss of business to my self I have just asked for my website back I cannot and do not have the time to be chasing after incapable offshore folks Uurrgghh People DO NOT waste your time or money with them By the way they operate under different business names as well

Folks do not do business with this scam company I am out of pocket for thousands of dollars and NOTHING to show for it My site was supposed to be hosted by their secure server and it has been nothing but issues and no response I have no site now How are these people allowed to be in business All these offshore resources don t know their right from the left arm