Byramhealthcare Reviews

I have been using Byram for 5 years

I have been using Byram for 5 years because that is my only option and I have struggled getting my CGM s and transmitters every 3 months for 5 years and two different insurance companies Recently it has gotten 100 worse which I didn t know was possible I ordered my supplies on 8 15 and still don t have them OVER a month later with my doctor and insurance being actively involved They lie blame the insurance doctors and everyone else they can THIS is NOT okay and messing with people s health

They are charging me for my order and I

They are charging me for my order and I have medi-cal This is not cool this is outrageous I will file complaint to the ceo or the manager This is not cool for someone who cannot afford to pay for supplies

Like everyone else dealing with these morons

Began the process of reordering 14F catheters on December 5th complying with all their documentation requirements for Medicare payment Nearly a month later still no supplies and being told the order will be canceled after nearly twenty back-and-forth dialogs with these jerks and my healthcare team at Providence Byram has supplied me with the criteria to satisfy Medicare The questions and answers have been related to my Providers 1 Q date of visit A 12 27 2023 2 Permanence or need A BPH declined permanent urinary retention pending 3 Q Type of catheter A A4353 4 Q Frequency of use A 3xd 5 Q two UTI w culture A lab results provided 5 Doctor s signature on attendum to chart notes A Done Everything forwarded to these people and still declined blaming it on Medicare Dealing with these fools is like a light bulb joke Tired of calling my Provider s office and getting updates from Byram why the most recent submission has failed No more Next step is to start the process with a different supplier None could be worse Incompetence would be a major accomplishment here You don t get a mountain of one-star reviews by doing things right

Unacceptable customer service

Order placed 9 25 - nothing on 10 10 and when I call I am told matter of factly that the order will be shipped tomorrow a Wednesday but won t be delivered until next week THREE WEEKS since ordered When I said that their emails should tell customers how long it is between order receiving the rep HUNG UP ON ME 100 unacceptable

My care provider ordered my GCM through

My care provider ordered my GCM through them without me knowing Had to deal with customer service which is outsourced and it was a nightmare They did cancel the order but didn t remove my account They were forcing through a bundle me to buy a 300 monitor that is not needed for my particular GCM and the order included the sensors which billed at 29 each an expected price When my provider reordered without the monitor again it is not even part of this GCM so I don t even know what they are selling me the price for the sensors went to 69 each Their consumers patients are vulnerable and this is how they exploit their patients Shame Shame I have complained to my provider but I m sure their hands are tied Feds need to pay them a visit but they won t be able to use Live Chat because it never works Clearly they don t want anything but our money and talking to us and answering our questions is not part of their Mission Statement

BYRUM IS TOTALLY INEPT

I have struggled with BYRUM for my diabetic supplies TOO long Everyone involved is INEPT The reorder website is a joke Placing and order is a joke Why are they still in business The customer service people cannot input correct information It takes too long to get helpful clarification or to even order They called the Dr left a dozen message and not realizing that it is NOT the clinic number I asked what fax number was listed CS could not find it If you ask any questions they act like they have no idea what you are asking They are a company of misinformation and poor service No way can you talk to a supervisor they don t even know the superiors name and when transferring they hang up on you

Byrum is the absolute worst health care

Byrum is the absolute worst health care provider I have every dealt with in my 72 years They lie and make excuses time after time Had an order pending for nearly 30 days and they used ever excuse in the book and more Lied about my physician and abruptly canceled the order Order for supplies was placed well in advance so that I would not run out of G7 sensors Well I have been out of sensors now for over two weeks I am now in the process of finding a reliable supplier which means all the hassle of getting medical records etc

I made numerous calls between various

I made numerous calls between various parts of Byram and was tossed back and forth between folks to come back to the same individual with sounds of roosters and chickens in the background She must have been working from home On my own I finally reached the right person but it was next to impossible to get to Jamison I think he is the only person with Byram that makes sense and knew what he was doing