Carbonklean Reviews

This company is unreliable

This company is unreliable Never delivered my order and I ve called left voicemails and several emails requesting a refund No response Don t get scammed

Fakeshop

Fakeshop my order from October 2023 never arrived me I got a tracking number from german DHL - number unknown there No answer to my both emails I wrote to carbonklean

Will Damage your Screen

The screen cleaner for mobile has caused the protective film on both screens of my Z Fold to detach and the phone now has to go back to Samsung I cannot elicit any form of response from this company it appears that once they have your money you are quickly forgotten

Total crooks

Total crooks Order has never arrived tracking number is apparently fake I have attempted to contact them multiple times both via direct email and the contract form or their website but I ve received no response Do not trust this company

Shit product that doesn t work at all

Shit product that doesn t work at all Their customer service sucks doesn t reply when ask for refund

Order not received

Avoid the social media blow up at all costs I and many other others have never received our order nor do they reply to customer service emails or calls Terrible company likely a scam

do not buy

Complete waste of money do not buy they do not clean they appear to make the glasses worse I now use a cheap one and it cleans a lot better

Non-existent customer service so-so products

tl dr Customer service is non-existent The products are only so-so AVOID I bought some Peeps and a screen cleaner Total order value was almost 88 euros but carbonklean declared way too much on the Customs label Now I need an invoice to prove that the actual value was a lot less so I can get a partly refund for the import fees I paid They should of course have sent an invoice right after paying for the order but okay I emailed carbonklean twice to ask if they could send me an invoice but they never replied no also no reply in the spam folder Besides that the overpriced Peep is okay at best Nothing special a microfiber cloth and glasses cleaner are much better fit for the job at a fraction of the price for a Peep

Avoid avoid avoid - SCAM

Sadly I ve had the same experience as everyone else here it seems Placed the order for one of these eyeglass cleaners a month ago Recieved a DHL Tracking number which for a period had a status something to the effect of awaiting parcel now the number comes up as unknown Attempts to contact the company have failed as they don t respond to emails definitely a fraud Should have checked here first before ordering luckily was only a small amount but out of principal will be contacting my bank to reclaim