Cardindustryprofessionals Reviews

Card Payment Solutions UK | Card Industry Professionals

cardindustryprofessionals.co.uk
4.28
83 reviews
Great Rating
Based on 83 user experiences

Rated 4.28 out of 5 by 83 Happy Customers

71.1%
13.3%
1.2%
1.2%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 83 reviews

The reviews describe consistently excellent service from Card Industry Professionals, with fast machine delivery, clear explanations, and responsive problem solving. Clients frequently mention helpful representatives, smooth transitions from other providers, and competitive pricing. Many note long-term reliability and personalized support. A small number of critical reviews highlight billing disputes and delayed payments.

What customers love
  • Fast delivery
  • Better rates
  • Easy setup
Common concerns
  • Expensive pricing
  • Billing issues
  • Contract problems
  • Machine issues

Last updated 2 months ago

G

Trust Pilot

Iv been with CIP since going self employed a few years ago and have had a great experience Andy Aisthorpe has always gotten me the best deals and made the whole process really easy and smooth If I ever have any questions or queries Andy is always there to help Couldn t recommend enough
G

Great product and great customer service

Thank you Troy for your help extremely responsive instant replys
S

No1 Company for merchant services

The card machine was really easy to use and we had no issues with it Whenever we had any questions we were able to receive help very quickly which solved any small problems that arose
A

Excellent customer service

I want to express my gratitude for the outstanding customer service provided by Alfie Cook He was incredibly efficient and handled my refund with ease From the moment we connected Alfie listened attentively to my concerns and quickly understood my situation His swift response and clear communication made the entire process seamless and stress-free It s rare to find customer service representatives as dedicated and responsive as Alfie His professionalism and commitment to customer satisfaction truly stood out Thank you Alfie for turning what could have been a complex process into a positive experience
A

5 Star customer service

Ian Dawson was incredibly helpful in finding a quick and efficient solution for our card payment needs He recommended WIFI terminals and had them set up within just a few hours of our initial conversation His ongoing support has been invaluable I would highly recommend Ian Dawson for his exceptional service especially if you need a prompt and reliable solution
J

I had a request for a PCI annual check

I had a request for a PCI annual check Which in the past have been a real headache So i called up Troy at Card Industry Professionals He took on the task from there end and sorted it all Just been emailed to say i am now compliant again FANTASTIC SERVICE 10 10
K

Massive shout out to Callum for helping

Massive shout out to Callum for helping me deal with a problem we had with an old machine at work that died on us Callum went above and beyond to source new machines with the same benefits and design features as the now obsolete old one Callum was extremely helpful and kept me informed throughout the whole process
L

Shout out for Karen

Karen was very knowledgeable about card payment services and guided me through the process of changing provider efficiently and helped make the process seamless I would highly recommend her to anyone looking for her services
A

Friendly and Personal service

Karen Fabrizi helped get me set up with a new card machine in under 20 minutes start-to-finish Very easy process friendly service and she helps to make sure the system is set up properly I would highly recommend Karen to any business of any size looking to set up or improve their card processing abilities

About Cardindustryprofessionals

Find the latest card payment solutions at Card Industry Professionals. Our experienced team of payment professionals are here to help.

United States

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