Carlingo Reviews

Used Cars for Sale in Harrogate and Knaresborough, North Yorkshire | Carlingo

carlingo.co.uk
4.11
103 reviews
Great Rating
Based on 103 user experiences

Rated 4.11 out of 5 by 103 Happy Customers

58.3%
19.4%
9.7%
0%
12.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 103 reviews

Customers consistently report a positive, stress-free car buying experience with Carlingo, highlighting helpful and professional staff, no-pressure sales, and efficient service. Many reviews praise the knowledgeable, friendly salespeople and smooth transaction process. Some issues are noted, including occasional communication errors, pricing concerns, and one instance of a faulty vehicle not being honored. Overall, the dealership is described as reliable and customer-focused.

What customers love
  • No pressure sales
  • Great vehicle selection
Common concerns
  • High pricing
  • Faulty product
  • Poor aftercare

Last updated 1 week ago

K

Lady was late for handover which meant

Lady was late for handover which meant I had to take more time off work the next day to get the car apart from that all good
J

Slightly mean spirited

Lovely building and warm welcome from Steve Transaction went smoothly The offer of a test drive would have been nice before money changed hands Having just bought a 28000 car I thought a charge of 10 for the caravan number plate was a bit mean So it was no surprise that there was only 40 miles of fuel in the tank Little things can mean so much 4 Further to my 4 review Carlingo have just replied thanking me for my 5 review Clearly nobody there reads their reviews I have therefore amended my review to 3
P

Professional Friendly

Staff were friendly helpful and professional Everything was wrapped up quickly Staff offered to collect me if I needed it after dropping off my rental car Minus- It would have been nice to have had a full tank The tank was on red before I travelled the 9 miles home to check and get a feel for the car
S

Upfront honesty

Shame they weren t more open and honest about the amount of bodywork and paint the car I purchased had had Only realised the extent until after purchase
S

Mainly pleased with the car

Mainly pleased with the car well presented and looked after by sales staff Engine management light came on on second day soot on DPF sensor and knock sensor fault Bristol Street Motors fixed it for me as not willing to do the 220 mile round trip to Harrogate
L

The staff were lovely but there was a problem with communication

The staff were lovely however there was a problem with communication regarding the pick up date of my car hence the 3 stars We had clearly communicated by email regarding date however when I turned up on that agreed date I was told that the car was not ready as they had a different date scheduled
D

The car was great and the service was

The car was great and the service was fine but no more Test drive was agreed no problem Once I agreed to buy the car they took my deposit payment efficiently but then I felt I had to ask for information about next steps rather than being walked through the process I then had to change my plans to meet the handover date as had no options left to handover on a weekend
J

The actual sales experience and handing

The actual sales experience and handing over the car experience was really good However the credit checking with Blackhorse is awful and very stressful even though I passed the credit check and I still haven t received my deposit back Car is fine Its not Carlingo that ruin the experience its the credit checking agencies they use
M

The car we bought is great but

The car we bought is great but the buying experience was poor As my daughters first ever car purchase we were expecting better The poor communication was not good and car was not valeted well at handover
D

The car was advertised as one owner it

The car was advertised as one owner it turned out after purchase to be a two owner vehicleIn reply to carlingo it was on a car details sheet attached to the passenger window photo available

About Carlingo

High quality, hand-picked used cars, a relaxing, spacious showroom, and friendly staff all go to make Carlingo a unique car buying experience. Come and Visit Today!

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