G
Gary
Ok but could have been better if they had pride in their work
I don t like giving companies less than 5 stars but feel I need to get my points across to help their future handovers Being in the automotive industry this is my personal opinion I purchased a car over the phone from car motion with a 10 hour round trip to collect Wanted to collect the vehicle on a specific date which was 48 hours after purchase but was rejected due to salesmans day off No other salesman was allowed to handover the car Arrived to collect the car Car was in worse shape than expected Interior parts broken5 miles fuel remainingTyres with 43 psi recommended psi of 32These things I can live with due to the mileage and price but I think the dealership should take pride in their cars and have common courtesy to take the fuel light off My main problem was the rear discs and pads had very little life in them Bear in mind this car had went through an mot and safety inspection with no advisories and no inspection remarks The it is what it is mentality didn t go down well with me Brakes were seized on the car and had to roll to car back and forward to release so I could leave I am contemplating taking the car for independent inspection as I feel its not been checked Overall it is what it is purchased a car competitively priced with high mileage just feel the dealership and salesman could give the customers a better experience Things for dealership to think about Take pride in your cars Would you be happy with the car if it was your purchase Be more flexible in customers needs Ask employees to have some enthusiasm and enjoy their work Would I buy from here again Probably but I would view the car before handing over any cash Personal shout out to Brook he wasn t my salesman but bent over backwards to try help me out I feel if I had first contact with him the outcome would have been different