


Leaders in Furniture Care, Insurance and Commercial Services | Castelan Group
Based on authentic user experiences
Repeat Customer
6740 reviews
N/A
11 months ago
An Excellant Service
The technician who came to rub down my table to eliminate the stains and then resealed it was undertaken professionally Also he was polite and very pleasant to talk to and arrived on time
STEVEN BICKNELL
6740 reviews
N/A
11 months ago
Positive experience
Arrived in time frame given friendly courteous and informative about problem Appears to have resolved same
MRS BALL
6740 reviews
N/A
11 months ago
efficient and polite
efficient and polite very happy with the service
Kendo
6740 reviews
N/A
11 months ago
Warranty repair
Good communication from the start Never left in the dark as to when they were coming Repair carried out quickly and efficiently Well done all round No complaints from me
Mrs S
6740 reviews
N/A
11 months ago
The furniture upholster Thomas gave us
The furniture upholster Thomas gave us 24 hour notice with a time frame of 2 hours and on the day he let us know he was running in front of the time and could arrive in 15 min early than the earlier time allocated He was very professional polite and explained exactly what the problem was and let us know what he was putting in his report
Sandra Allen
6740 reviews
N/A
11 months ago
Friendly
Friendly professional and explained what the problem seem to be
Elizabeth Rolfe
6740 reviews
N/A
11 months ago
Well pleasedhnician knew exactly what he had to
Technician knew exactly what he had to do and the repair seems a great improvement Charming person
Liz
6740 reviews
N/A
11 months ago
A very efficient pleasant and
A very efficient pleasant and experienced member of staff He rang the evening before to give his eta and he was very punctual Would definitely recommend the company
Joyce
6740 reviews
N/A
11 months ago
Excellent Service
The Technician came on time and was very polite and helpful He went the extra mile recognising that there was a wider problem with the spring clips and he ensured that the issue would not occur again
Diane
6740 reviews
N/A
11 months ago
Great service
Brilliant service from a very helpful technician He was very professional and knowledgeable He sorted our furniture out with the minimum of fuss Great service