Castore Reviews

Emma was helpful with processing my

Emma was helpful with processing my return quickly

Had issue due to my own mistake

Had issue due to my own mistake - forgot to put address for delivery Phoned Evri to confirm address however never replied back Contacted Castore explained situation offered refund or re order items Reordered items awaiting delivery will review later how long it took Pleased with resolve in this instance Kind regards John McMillan

Adam was great

Adam was great He helped refund my order for a lost package We then ordered a New Jersey and they issued me a 10 refund on that for the inconvenience Thank you Adam You made this process easy and not stressful and I appreciate your kind gesture of a refund on the new order

Problem sorted

My order was well overdue I contacted Lia and it was sorted immediately The order arrived the very next day

I had to chase an issue which had

I had to chase an issue which had fallen between the gap it can happen Contacted Customer Services and Jordan was great taking this on and seeing through so fully resolved Thank you

Avery was very efficient and sorted my

Avery was very efficient and sorted my query for me

excellent Customer Service

Needed some information regarding a product Emma answered my question immediately excellent customer service

Fantastic service

Ordered wrong size e-mailed once I realised Bella sorted order out very quickly Excellent service