Celestolite Reviews

Celestolite

3.86
92 reviews
Great Rating
Based on 92 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 92 reviews

Customers consistently report excellent experiences with Celestolite therapists, highlighting thorough explanations, professional service, and visible skin improvements. Many reviews praise specific therapists such as Valentina, Khadi, and Paige for their knowledge and friendly demeanor. Several customers note dramatic results like reduced pigmentation and smoother skin after treatments. A substantial number of 5-star reviews indicate overall satisfaction with products and services. However, there are also numerous 1-star reviews alleging deceptive practices, poor results, and difficulties obtaining refunds.

What customers love
  • Therapist expertise
  • Visible skin results
  • Friendly staff
  • Thorough explanations
  • Professional service
Common concerns
  • Expensive pricing
  • Deceptive practices
  • Poor results
  • Refund issues
  • High pressure sales

Last updated 1 week ago

T

Really good treatment and analysis of

Really good treatment and analysis of my skin Thank you Nilo
A

Looked after by Khadi

Looked after by Khadi Wonderful treatment Skin felt lovely and looked a lot brighter
N

Valentina did a fantastic job today

Valentina did a fantastic job today with light therapy treatment she also explained in details all the other treatments available and their benefits and although on videos VERY CONVINCING is not something I tried and therefore I did not signed for VIP membership today The marketing strategy to sign up to a VIP membership and treatments that were not tested by myself ON THE DAY just pictures before and after did not convince me to part with money straight away I need to do more research
G

Back in April my other half was pulled

Back in April my other half was pulled in out of the rain by a very pleasant sales guy called Samuel in the Carmel by the Sea Senselife Boutique What was nice was the fact there was none of that high pressure selling attempted Anyway to cut a long story short we left having spent a non inconsiderable amount on the Cosmic Wrinkle Plumper Syringe Treatment Vitamin C Serum Day Cream Eye cream and Eye SerumWe ve deliberately left it a while before reviewing to make sure that the initial excitement was long gone and we could then look at the results with a more critical eye My other half has been using it as instructed and is extremely happy with the results And bearing in mind I m a bloke who is pretty poor at noticing even a change of hair style even I can see the difference I d say that s a result GregPS It s definitely not cheap but the results make it worth it
S

Full refund when it is a no refund policy

My senior mom with dementia went with a neighbor to Mayfair mall I didn t think I needed to protect her but the neighbor did not have any concern for my mom and went to this store The neighbor purchased products and when my mom came home she was the owner of 600 worth of skin products I was livid My mom is 78 years old and on a fixed income The next day when this was explained to the store the sales person Adam immediately refunded us in full Adam was wonderful and so understanding He was very apologetic as my mom looks good for her age and is very sociable After explaining he completely understood Thank you Adam and if you want fabulous customer service and concern go see him Amazing I am so thankful for his understanding and empathy surrounding this very delicate situation
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