Cexxyhair Reviews

Loads of good reviews but take caution If this is the same company that sells on Aliexpress then be a bit cautious I ordered hair from them and I did not receive the right length and as I measured it they told me I measured wrong I paid for 28 inches and got 20 inches stretched 14 inches curly I am under the impression that the wig length and the weft length should be exact Apparently they take their measurements from the middle part to the ends which is basically measuring the cap hair to amount to the length not the hair length itself I am extremely upset and disappointed with the customer service because they essentially denied they falsely advertised the length of the hair Its 8 inches off

Terrible customer service I ordered my product over a month ago and it has still not arrived I have tried to contact evri several times and have not been able to get through to them apparently they are notorious for this When I asked cexxy hair to communicate with evri directly the courier they choose and who have also stated on their website that the seller should contact them directly they refused stating I should go to the post office and collect my parcel when it has nothing to do with the post office I don t know why we have to be complacent with mediocre customer service if you are shipping your products internationally you must be competent enough to communicate with your customers and other services you employ to run you business I have requested a refund several times due to their refusal to support me and have been refused Be weary of cexxy hair if there is a problem with your order they will not help you

I ordered a 200 density 18 HD closure wig and I was very disappointed The wig seemed to be about 16 inches and the density about 150 This is my second time buying and I will not be buying from them anymore

I bought a 32 inch hair with 250 density The hair arrived 20 inches and 150 density I returned the hair for my refund The hair has been tracked as arrived at the warehouse and yet they refusing to refund me I am still waiting for my money back for something order in August and it s October now

Please help I keep sending emails but know one is responding the wig is too big and needs to be return or exchange for a new one I have sent 3 emails Please let me know what I need to do