Chemistcounterdirect Reviews

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chemistcounterdirect.co.uk
3.45
99 reviews
Average Rating
Based on 99 user experiences

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Rated 3.45 out of 5 by 99 Happy Customers

40.4%
16.2%
11.1%
13.1%
19.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 99 reviews

The majority of reviews for Chemistcounterdirect are highly positive, highlighting attributes like fast delivery, great prices, and excellent service. A smaller segment details negative experiences with delivery failures and poor communication. The overall sentiment reflects satisfaction with product availability and value, while specific operational issues are also noted.

What customers love
  • Great prices
  • Easy website
  • Good selection
Common concerns
  • Wrong items sent
  • Stock issues
  • High pricing

Last updated 2 months ago

V

Unable to pay via PayPal

Good product and good service but you left YOUR suppliers invoice in my delivery so I could see your profit margin Bit silly
C

OKAY

Unable to pay via PayPal wont redirect Items I ordered not in stock even thou I could order them Did get reply and refund
C

I am unable to comment as I haven t

Can only give 3 stars due to items not being received 1st time but were received on 2nd posting out to me so took a lot longer than I expected
E

Unsuitable packaging

I am unable to comment as I haven t received my order yet I have been waiting a week
J

Please acknowledge orders

Correct goods arrived Took slightly longer than expected to deliver Very badly packaged and consequently both packs of medicated patches were damaged Very disappointed
C

Wrong things were sent

Because there was no acknowledgement of the order or payment no delivery advice and no response to emails I ordered a much needed item from another online pharmacy My original order from Chemist Counter Direct did indeed arrive - shortly after I had purchased elsewhere I did not obviously wish to buy the same thing twice but did not return due to high postage costs To avoid confusion please acknowledge orders
S

Well it did arrive but the box the Ensure drinks

Wrong things were sent s
M

Not very happy with the delivery timing

Well it did arrive but the box the items were In was far from satisfactory and I was surprised it made the journey
J

Pricey box opened

Not very happy with the delivery timing as was expecting it a lot quicker and there was no information of the delivery status
A

Took too long for products to arrive

My order for soluble paracetamol arrived in less than a week which is good going during the Coronavirus crisis The use-by date for the medicine printed on the box was 2022 so it had plenty of shelf life The cost was quite high - 19 99 22 98 inc postage for 100 tablets works out at 20p per tablet which is a lot for paracetamol several days later the same brand is now on sale at half the price with other retailers The cardboard medicine carton had been opened and flattened and the tablets removed I assume this was to fit them in the fairly small packaging used for postage but it did give me a moment s qualm to use an opened carton of medicine The printed brand - Zentiva - on the sealed foil strips of tablets was black and white and based on that again I felt that I was going on trust that the tablets were the genuine article

About Chemistcounterdirect

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United States

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