Cisco: Software, Network, and Cybersecurity Solutions - Cisco
Based on authentic user experiences
inquisitor
6743 reviews
N/A
9 months ago
I am not a customer of cisco anymore
I am not a customer of cisco anymore since my isr4331 is broken the dialer doesn t dial anymore i opened the case and i realised that the equipment is not made by cisco actually is produced by Taiwamese Foxconn very disappointed by company i will imigrate to huawei is probably a best choice
John Adams
6743 reviews
N/A
9 months ago
Pathetic Useless CSRs
I purchased a Cisco VoIP adapter to replace the old one for my phone here at home Somehow my old email address became deactivated for the Customer Portal this is where you can download firmware The stupid and inept overseas reps kept telling me that I needed to pay for a service contract and demanded that I give them a company name and service contract number before they would help me What a pathetic bunch of liars Cisco needs to fire every one of those lazy good-for-nothing mooches collecting a paycheck for copy-pasting responses Cisco has the worst customer service reps of any company I have dealt with After I just created a new email address miraculously I was able to access the needed firmware for the VoIP device It doesn t and shouldn t require a service contract because it s not running IOS I sent the rep back a response that he was a liar about needing to purchase a service contract after I figured it out myself and he basically responded with something like Oh good let me just consider this issue closed Rather than revising their script or escalating the issue for VoIP ATA adapter support he just thanked me and closed his eyes and went back to sleep My original email account is still locked out but at this point I have no time to deal with their tomfoolery
Rafique Shikalgar
6743 reviews
N/A
9 months ago
Totally faulty devices selling from
Totally faulty devices selling from Cisco please don t purchase his support team is non technical to diagnosis the problem and given to resolution to customer
Prime udupi
6743 reviews
N/A
9 months ago
In India
In India Cisco has the worst service Am trying to replace a Cisco 28 port POE switch from 8 months worth 42000 It s a unused product not working They are not concerned of customer after replacement Don t buy Cisco products
william wallace
6743 reviews
N/A
9 months ago
have to work with cisco daily
have to work with cisco dailycisco support is damn near criminal how little they do and will resist opening a case syaing tyou dont have the entitlement while having access to all the information saying you do - seriously f their support none of the support are cisco engineers and just reading off a script for pennies a day oh and for the record my longest call time with tac was just under 8 hours and they straight up refused to escalate the ticket even after i demanded and know for a fact they have no idea what they re doing
Kevin Walsh
6743 reviews
N/A
9 months ago
Been on hold now for 40 min waiting to
Been on hold now for 40 min waiting to speak to customer service this is after waiting about the same to speak to some completely rude non-english speaking tech support person who was completely utterly unhelpful
BTS
6743 reviews
N/A
9 months ago
Their technical support is the worst
Their technical support is the worst I have ever experienced in all my years of dealing with different companies support I got ZERO 0 support from them even though my whole network runs on their equipment That s OK though because there is now ZERO 0 percent chance I will EVER use their equipment again in any install and when I have to work at a customer site if they have issues my first recommendation will be to replace all their equipment
Tsvetomir Ivanov
6743 reviews
N/A
9 months ago
Completly rubbish
If I can give them minus I will The worst experience Why CCNA course provided by Sisco is out of date not completed support completely rubbish The mock tests provided by Sisco don t work The company supported that mock test don t know what is going on They cant fix the issue with the server for six months Absolutely ridiculous Never ever will try to buy something from them My advice DO NOT WASTE YOUR TIME AND MONEY FOR THEM
Gokhlayeh
6743 reviews
N/A
9 months ago
what the site
what the siteseveral site with the same name different account really hard to delete my account as a service was just a normal video meeting service little below the average if you ask me
Rob Lazenby
6743 reviews
N/A
9 months ago
Terrible company
Terrible company their sales team have no idea what they are talking about and when you ask difficult questions they just cut you off Michael the person I spoke to didn t even understand what a Local Area Network was
