Citizenplane Reviews

Sarah was very polite

Sarah was very polite fast and client orientated She arranged my new flights perfectly THANK YOU

Wrong email address

I had a problem with the email address for the verification so I couldn t get the boarding passes and they solved it very quickly In less than 5 hours I had got them

I had a problem with mistake in last

I had a problem with mistake in last name on a booking and they changed it without any fees Response time is really good Very pleasant experience

Thank you

Thank you so much for the quick solution to my problem - I have an error in the passport data in the ticket

The hospitality

The hospitality approach to questions and advice on what s to be done The staff are also humble and kind At no point did I experience a rude staff or crew

Great help

The team from citizenplane give a great help to my question They didn t only answer they showed me detailed the way to my destination

They were very quick and efficient

They were very quick and efficient especially when I was unsure about a part of the booking and they straight away responded Highly recommend them

Great experience

Great experience They answered my e-mail immediately and helped me solve a problem They are very kind they really do an excellent job Thank you