Citronhygiene Reviews

Specialist Hygiene Services Company Citron Hygiene

citronhygiene.co.uk
3.80
107 reviews
Great Rating
Based on 107 user experiences

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Rated 3.80 out of 5 by 107 Happy Customers

53.3%
16.8%
5.6%
5.6%
18.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 107 reviews

The reviews describe consistently excellent service from Citron Hygiene, with frequent mentions of courteous, friendly, and efficient technicians. Customers value reliability, punctuality, and professionalism, though some note infrequent collections and administrative issues. The overall experience is highly positive, supported by numerous specific examples of outstanding staff performance.

What customers love
  • Friendly staff
  • Punctual service
  • Professional technicians
  • Efficient collections
  • Reliable support
Common concerns
  • Infrequent collections
  • Administrative issues

Last updated 2 months ago

T

visits to empty bins are few and far

visits to empty bins are few and far between and repeatedly occur outside of office hours despite being aware of convenient times Very little contact
J

Generally the service is good

Generally the service is good recently we had bins delivered with lids attached which does not work for our need We have spoken with the replacement driver who now understands
H

Never the same operative so a member of

Never the same operative so a member of staff is always required to show them where all of the toilets are which in a large building takes around 30 minutes Previously Canon Hygiene changed the bins for clean ones on each visit this doesn t happen anymore Operatives need constant reminding to clean the bins on each visit
M

Visits are not convenient

Visits are not convenient - staff turnover results in new person learning site
K

sue boyce

sue boyce helpful and happy
S

Very poor service and communication

I ve been trying to use sharps removal services from this company I had a contract from last year and they haven t managed to any yellow containers yet Currently I ve got 2 to be removed and they already sending me the next invoice The driver s will come unexpected and communication is really poor They should message text or call us in advance before coming so we now the collection is happening but there s no notice at all

About Citronhygiene

Citron Hygiene is one of the leading providers of washroom hygiene solutions and water management offering on-time reliable services to all our customers

United States

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