Clatterans Reviews

I got my filters and they sent me the

I got my filters and they sent me the wrong ones im trying to get in touch with them and now there s no phone number to talk to someone live i tried email and am not getting a response either im out 60 dollars and the old filter i got from home depot has been discontinued

Do not order from this company

Do not order from this company First of all it doesn t say on the website that it s a foreign company I received a notice from my credit card company after ordering that foreign money was involved I am usually so careful but blew it big this time I did a search today and found this site and it s worse than I thought Definitely a fly by night business with awful product and no customer service Now I have to wait till charges are posted and then I will dispute

I ordered some filters for my mom from

I ordered some filters for my mom from this place I got them but we re not the right ones sent them back N have only heard back once from them I just see on my CC where they charged me again N for what

Fraud FRAUD and FRAUD

Fraud FRAUD and FRAUD I never placed an order but some how I got on a subscription I can t get my money back They keep saying they have refunded my account but it never shows Paypal won t help because it s an unauthorized charge BEWARE Don t give them your name or email They managed to charge my paypal

I bought 4 water filters

I bought 4 water filters CL-RF27 2 were used within a few months and worked for a reasonable life time I replaced s spent filter with the 3rd one and it failed immediately upon installation By failed I mean it would not allow water to pass through it I could not use the water or make ice in my refrigerator I installed the 4th one It worked for a month and then failed meaning it would not allow water to pass through the refrigerator The filter light showed that the filter was still good The company just told me they only allow a 1 year warranty it send back in 30 days after purchase Evidently these filters fall apart just sitting on a shelf Clattran has no interest in customer service

Order Water Filters from someone more focus on customer satisfaction and standing behind their products

I ordered two water filters for my refrigerator mid January last year I live in San Diego for the winter months only and went to install my second water filter and it leaked One of the o-rings was compromised so I reached out to the company They said your one year warranty has expired so we can t help I would suggest staying away from this vendor Its a product defect so why wouldn t they send me another one Because they don t care

Poor Service and no product

I ordered filters from this company on 4 30 I still have not received them I called twice and each time was told my order would ship the following day Still no filters I have filled a complaint with PayPal seeking a refund and would not recommend this company at all It seems like a scam I am going to notify my credit card company and the state attorney generals office if I don t get resolution very soon

follow-up of complaint

I ordered filters over a week ago and never received tracking When I tried to contact company they said the had no record of my order I sent them order number and told them I paid by PayPal and the said they found my order and would ship filters So far no information on order and have tried calling and get voice mail but no response I am going to contact PayPal and request refund and file complaint