Cloakbrand Reviews

I m sorry but this is disappointing

I hate saying this but I got one of there original design shirts and within a month or 2 the design was worn down and looked like the bottom of the C was picked at a lot All of this damage and all I do is go to school and sit in a seat for hours At this point you can t read the bottom Cloak letters anymore It s sad and I hate to admit it but this isn t good Mark and Sean if you see this please up the quality of your shirts bros I love you guys It really hurts me and makes me question about the integrity you guys uphold Sorry for the bad review Please for everyone fix the quality

Over a month without shipping

Over a month without shipping Cookie cutter responses when asking what s happening through customer service I will never buy through them again

Not good quality

I brought one of the goodies for my little brother as he likes Jack from YouTube I dont know his name but for the price these guys charge this isn t worth it at all Save your money people and buy from a proper clothing brand

Heartbreaking

I purchased two hoodies from Cloak one when they very first started and another from their November drop The physical difference is staggering It s very clear that within the last year whether it s due to the pandemic or otherwise they ve decided to drastically lower product quality while keeping prices high My first hoodie is a large that to this day fits like a large which was fine but a little small for me in terms of personal comfort not their fault This time I ordered a double XL which stayed a double XL until the first wash cycle where it shrunk longways into what must be medium length and widened out into what s basically become a crop top for the Kingpin from Spiderverse I have a lot of respect for Jack and Mark so to say I feel betrayed is an understatement especially seeing as I reached out a few times before this with my issues and they ve fallen on deaf ears

Clocak is a rip off merchant

Clocak is a rip off merchant Do not purchase anything from them I guarantee you will be disappointed They advertise state of the art top of the range items at unbelievable prices but look closely you will often see another item in their images which is the item you are actually purchasing If you proceed to the drop down menu where you can select the item you will notice that if you select the other option you will see the real price E g Laptop and mouse in picture with price supposedly 19 99 when you check closely you will find you are buying a 5 mouse for this price not the laptop which when properly selected is 999 They even reel you in by stating only one purchase at this special offer price per customer Techniques like this you make you take your eye off the ball Tip for consumers DO NOT BUY FROM THEM THEY ARE UNSCRUPULOUS IN THE WAY THEY OPERATE AND WHILST THEIR ITEMS MAY WELL EXIST THE WAY THEY TRY AND CON YOU INTO BUYING RUBBISH DISGUISED AS A BARGAIN IS EXTREMELY DISAPPOINTING

Their Shipping Is Trash

I love the designs I love Mark and Sean but the shipping for Cloak is absolute trash My first order shipped in a reasonable amount of time but every order after that has been taking longer and longer Months It is truly ridiculous I shouldn t have to contact customer service every single time I order from them Seriously what is going on in that warehouse

Too expensive cheap material

Don t get my wrong I adore Sean and Mark I ve been watching them for a few years and was stoked to see Cloak come out with hoodies as I love hoodies I purchased the Octopus Hidden in plain sight hoodie because of the beautiful design of it for about 80 Never have I ever had a hoodie rip and tear so much or even fray I ve had hoodies take such a beating and not fall apart like this one has Super disappointed because of the price I spent on it Especially considering I won t be buying from this brand again in fear of the same happening Hoodies have gorgeous and amazing designs but the material is cheap and falls apart too easily even with following care instructions I wasn t worried too much about shipping time but again this hoodie would fool someone for being years and years old for all the wear and tear it has

Completely disappointed

Completely disappointed Ordered a T-Shirt for my daughter who is a huge Markiplier fan in April Never was informed that there was an issue Had to email three times only to be told that the shirt was sold out It wasn t sold out when I placed the order and they took my money Never doing business again Wouldn t be so upset if consumers would be informed of issues Had I not started questioning my order they would have just kept my money That s not how you treat customers