AI Review Summary
Based on 139 reviews
The majority of reviews for Completeaquatics are positive, with customers praising the product quality, fast delivery, and helpful customer service. However, a significant number of negative reviews highlight issues with delayed deliveries, damaged goods, and poor communication. The overall experience appears mixed, with satisfaction heavily dependent on order fulfillment accuracy.
What customers love
- Great product quality
- Good prices
Common concerns
- Damaged items
- Out of stock issues
Last updated 3 weeks ago
C
customer
Love the fish tank First one arrived completely smashed by couriers but I received excellent customer service from Complete Aquatics new one was dispatched and delivered within 2 days
C
Customer
Arrived promptly
Ordered this aquarium stand it arrived in twenty four hours with free delivery The company kept me very well informed of the progress of my order It came flat packed but my husband said it was easy to put together Very pleased and would use this company again
M
Mark Sol
Absolutely brilliant company to deal
Absolutely brilliant company to deal with I had so many questions before my ordering a full aquarium set up and they were on hand to assist in every enquiry Promptly delivered too
M
Mr Duncan Turner
I highly recommend Complete Aquatics
I highly recommend Complete Aquatics They were very helpful and responsive to questions while choosing a tank Once ordered the tank arrived when promised in perfect condition delivered up our drive on a pallet truck Excellent service
J
Julia Duffy
Excellent service
Had exactly what I wanted at competitive prices Items were carefully packed and arrived promptly Excellent service
J
James
Superb and reliable service
Used Complete Aquatics to order an aquarium for home delivery The communication from Chris at Complete Aquatics was great Responses to queries were prompt and I was kept fully informed of the progress of my order and delivery The aquarium arrived on time and was safe and in perfect condition Excellent service and highly recommended company
J
John Newman
Aquarium tank arrived
The tank ordered came at the time indicated and with a very accommodating delivery driver The tank great quality and it s basic design allows us to install filters heater etc of our own choice Very pleased thanks
M
Michael
Almost all the products are well
Almost all the products are well stocked I have tried ordering from other companies and could only purchase one of each product the prices are also very good will order again thank you
C
Colin
0rdered a flow pump Wednesday evening
0rdered a flow pump Wednesday evening Arrived Saturday morning by royal mail Message from from company saying it had been dispatched and one from royal mail saying it was out for delivery So easy
K
Kerry Oldham
Tank supplies
Checked stock ordered here quicker than I thought Always a good service