Completeaquatics Reviews

Complete Aquatics | Aquatic Superstore

completeaquatics.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

RatingFacts is an independent review platform and is not affiliated with Completeaquatics (completeaquatics.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

The majority of reviews for Completeaquatics are positive, with customers praising the product quality, fast delivery, and helpful customer service. However, a significant number of negative reviews highlight issues with delayed deliveries, damaged goods, and poor communication. The overall experience appears mixed, with satisfaction heavily dependent on order fulfillment accuracy.

What customers love
  • Great product quality
  • Good prices
Common concerns
  • Damaged items
  • Out of stock issues

Last updated 2 months ago

C

Love the fish tank

Love the fish tank First one arrived completely smashed by couriers but I received excellent customer service from Complete Aquatics new one was dispatched and delivered within 2 days
C

Arrived promptly

Ordered this aquarium stand it arrived in twenty four hours with free delivery The company kept me very well informed of the progress of my order It came flat packed but my husband said it was easy to put together Very pleased and would use this company again
M

Absolutely brilliant company to deal

Absolutely brilliant company to deal with I had so many questions before my ordering a full aquarium set up and they were on hand to assist in every enquiry Promptly delivered too
M

I highly recommend Complete Aquatics

I highly recommend Complete Aquatics They were very helpful and responsive to questions while choosing a tank Once ordered the tank arrived when promised in perfect condition delivered up our drive on a pallet truck Excellent service
J

Excellent service

Had exactly what I wanted at competitive prices Items were carefully packed and arrived promptly Excellent service
J

Superb and reliable service

Used Complete Aquatics to order an aquarium for home delivery The communication from Chris at Complete Aquatics was great Responses to queries were prompt and I was kept fully informed of the progress of my order and delivery The aquarium arrived on time and was safe and in perfect condition Excellent service and highly recommended company
J

Aquarium tank arrived

The tank ordered came at the time indicated and with a very accommodating delivery driver The tank great quality and it s basic design allows us to install filters heater etc of our own choice Very pleased thanks
M

Almost all the products are well

Almost all the products are well stocked I have tried ordering from other companies and could only purchase one of each product the prices are also very good will order again thank you
C

0rdered a flow pump Wednesday evening

0rdered a flow pump Wednesday evening Arrived Saturday morning by royal mail Message from from company saying it had been dispatched and one from royal mail saying it was out for delivery So easy
K

Tank supplies

Checked stock ordered here quicker than I thought Always a good service

About Completeaquatics

Leading aquatics online superstore offering marine aquariums and freshwater aquariums and more. Rated 5 stars on TrustPilot. Free UK delivery available.

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business