AI Review Summary
Based on 139 reviews
The majority of reviews for Completeaquatics are positive, with customers praising the product quality, fast delivery, and helpful customer service. However, a significant number of negative reviews highlight issues with delayed deliveries, damaged goods, and poor communication. The overall experience appears mixed, with satisfaction heavily dependent on order fulfillment accuracy.
What customers love
- Great product quality
- Good prices
Common concerns
- Damaged items
- Out of stock issues
Last updated 3 weeks ago
J
John
Good product prompt delivery and very helpful company will certainly do business again thanks
M
Mrs Edith Wallwork
Very helpful good delivery will
Very helpful good delivery will recommend and use again
M
Mrs Rhona Laing
Good prices and speedy delivery
I regularly buy my ciano clear water tablets as they are a good price and they deliver very quickly informing me every step It s very easy to order and they deliver choice of products is very good
B
Britta
Excellent service
I ordered an aquarium and had a message from the courier stating that there was a small delay and issue with the pick up point my own fault due to app settings I contacted Complete Aquatics via the contact form and was called back almost immediately From there Chris was brilliant and ensured that the order went smoothly Very impressed with the service and product
P
pauline johnson
Excellent service from this company
Excellent service from this company Can t fault them Would defiantly order from them again Very pleased with our purchase
D
dan barker
Fantastic service and quality
This is my second purchase of live plants from complete aquatics Both of the deliveries have been super quick and the quality of the plants are superb I would have no issue recommending these or using them again Thank you very much Great service
T
Tragedy
Complete Aquatics
I recently ordered a fish tank and was very pleased with the service The fish tank came in good packaging ensuring it arrived without any damage Many thanks for the great care taken in packaging and delivery Highly recommended
T
TILLEY
All goods as nice in real as on website
All goods as nice in real as on websiteDelivery process was great and tracked
W
Wilson Pamela
You won t be disappointed if you try Complete Aquatics
They had a good selection of the item I wanted and at a very good price When ordering I had a bit of an issue with their system accepting my address I emailed them and in no time at all got a reply saying the issue had been resolved It was easy then to place my order Items arrived quicker than I expected very well packaged They have a wide selection of items for your aquarium so easy to order all at good prices with great customer serviceHighly recommend
M
Madds White
5 easy to purchase
5 easy to purchase quick delivery packaged extremely well Very happy Super service I purchased the same aquarium from a different supplier- it arrived damaged as the packaging was awful and they wouldn t arrange a replacement