AI Review Summary
Based on 139 reviews
The majority of reviews for Completeaquatics are positive, with customers praising the product quality, fast delivery, and helpful customer service. However, a significant number of negative reviews highlight issues with delayed deliveries, damaged goods, and poor communication. The overall experience appears mixed, with satisfaction heavily dependent on order fulfillment accuracy.
What customers love
- Great product quality
- Good prices
Common concerns
- Damaged items
- Out of stock issues
Last updated 3 weeks ago
A
Andrew
Unfortunately the item arrived damaged but a replacement was sent straight away Excellent service Tganks
W
Wilson Pamela
I A company you can trust
I have used Complete Aquatics a few times now and can not fault their service value for money plenty of choice orders are very promptly processed Never had any problems with service or products
P
Petar Bachev
Fantastic service and products
Fantastic service and products Highly recommended and quick to respond to all emails Already shopped twice from them
M
michael hicks
Very quick delivery if you pay for
Very quick delivery if you pay for Saturday delivery I use these because they are always reliable and don t sell stuff they don t have in stock Charterhouse
A
Anne Guest
I am very pleased with my purchase of a
I am very pleased with my purchase of a Twinstar LED light Ordered it on Monday and arrived Tuesday afternoon Christmas Eve Free delivery too Exceptional service from Complete Aquatics - thankyou
B
Barbara braybrooke
Great company
Great company Very fast delivery Packed very well Would Highly recommend
T
Terence Metcalf
excellent pricing
excellent pricing fast delivery excellent comms easy to follow website 5 star seller thank you
A
Adrian Willetts
Great on time delivery
Great on time delivery item packaged really well
M
Monique Bailey
Great stuff
Bought the wrong light on another site and had to return Finally got the right one on complete aquatics My fish are happy now
K
KS
All around good experience
All around good experience I ordered a tank that wasn t quite right my own fault and customer service helped cancelling my order I then reached out looking for a tank with a couple of parameters in mind I received a quick reply with some good suggestions The tank I ordered arrived safely and well packed and I m currently letting it cycle