Cosmetis Reviews

Order 446000013733 not shipped yet

My order 446000013733 placed on Dec 26 2023 DHL 2-4 days delivery to Saudi Arabia Until now Jan 15 2024 I didn t receive my goods I contacted mr Jo o several times replied with problems with my address The address am using to receive my purchases from around the world I gave them the address as they want it to be 6 days ago and still didnt recieve a shipping notification email They are ignoring my emails now Last email I was asking for refund Notes 1 When checking DHL for tracking it shows tracking no Generated but no shipment recieved 2 My account with COSMETIS COM been deleted so I had to register again Update I recieved my order almost 3 weeks late with missing item Email sent replied late by S nia on Jan 30 No follow-up and no refund yet Feb 11 I totally don t recommend buying from them This update should be earlier added Regarding the missing items I didnt recieve it and not refunded either Many many emails sent no help Apr 06 Don t deal with them

Hello

Hello good morningI wanted you to support me because I requested a product on the page and it arrived last Saturday and I put it on twice and it made a reaction in my eyes all red and burning Then I check the boat and it is expired they can return the money or change the product to one that is not expired

Fraud

Fraud my account doesn t open they sent a product with less number of ampoules than what displayed on their website No response from customer care They tracking system is all in protuguese They are fraud

This company is a fraud

This company is a fraud I am not sure if they even exist beyond having a website I placed an order for Euro 120 and paid with PayPal The order was never shipped I never received an order confirmation email or any other communication from the company They did not respond to my messages Now I have filed a claim with PayPal hoping to get back my money I would advise prospective customers to avoid this fraudulent enterprise

no order confirmation no product received

I ve been waiting for 10 days for my product i got in touch with the customer service despite they said they will send me the order information they ended up sent me the chat history i had with the customer service and nothing more Now i am thinking maybe it is a scam

If I could give zero stars

If I could give zero stars I would I woke up this morning with a charge I didn t make from this website I ve never been on their site never even heard of them until seeing 50 01 pending on my account I don t know who they are what they sell or anything else about them EXCEPT that when you Google them you re taken to another website sebu com because cosmetics com is for sale

SCAM

SCAM The products they send you are fraudulent After emailing and asking to return the product as their website says you can do they asked for pictures showing the consistency of the serum I sent pictures They responded saying since the product was now opened I cannot return it DO NOT ORDER FROM THEM

Sent Wrong Items Customer Support No Reply

The items I received were not what I ordered No problem I thought I ll just return them Absolutely impossible I have contacted customer support via email 3 times over the course of a few weeks to ZERO response Incredibly frustrating Order with extreme caution