Cove Reviews

Cove UK | Award-winning resorts, exceptional communities.

3.04
67 reviews
Average Rating
Based on 67 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 67 reviews

Reviews highlight strong staff performance, cleanliness, and good facilities at Cove parks, with particular praise for customer service and specific team members. Several guests note issues with maintenance, broken items, and inconsistent experiences across sites. Some long‑standing owners report declining conditions and management responsiveness over time. Overall, guests value the locations, activities, and family friendly environment, while pointing out areas where standards and communication could improve.

What customers love
  • Helpful staff
  • Clean facilities
  • Great location
  • Good activities
  • Strong loyalty
Common concerns
  • Poor maintenance
  • High prices
  • Inconsistent standards
  • Booking issues
  • Limited evening entertainment

Last updated 1 week ago

M

Eventually got the correct email I have been offered 70 refund which I have accepted I would lose my money if I cancelled We need the break Thanks Jonathan for reply

Booked a holiday at hunter s Quay 3 weeks ago Only to see today that same holiday is 170 cheaper Angry is not the word This was Booked For 5th August I phoned their call centre re the sudden drop in price Explained we have been coming to Hunter s Quay for many many years When it was Argyll Holidays We are now pensioners and 170 is a huge amount of money to us I perhaps would have expected a longer holiday or more expensive holiday to be reduced by this amount but not a 4 night holiday I have been given an email to send to reservations but no manager s name Hoseasons are refunding people who have booked holidays but that are now substantially reduced If I cancel I will lose all my money and my granddaughter who is autistic will miss out on our short and only break We won t be back I m sorry to say aa we love Hunter s Quay and have been coming here for 15 years Not a change for the better
V

Entertainment passes not worth it

We stayed at Seal Bay in Selsey for 3 nights under an Airbnb host so had to purchase separate entertainment passes It cost us 143 for 4 adults and 4 children for a length of 2 nights At first I thought it was reasonably priced but after actually experiencing what was included in the passes I think it s too much IMO The whole resort was MASSIVE so understandably there were a lot of people trying to make use of their passes The Embassy was too small to provide entertainment for everyone who wanted to enjoy it You can only get into the pool for an hour each and it the pool facilities were poorly maintained and too crowded the management need to rethink how to better control the flow of people for the hourly swim passes as some people just stay for longer We had fun but won t come back

About Cove

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