Customer reviews for Creative Homes Scotland overwhelmingly reflect a highly positive overall experience, with all reviews awarding a perfect 5-star rating. The service quality is consistently praised, with specific staff members like Alan, Ken, Janet, Nathan, and Sandra highlighted for their professionalism, friendliness, and design expertise. The process from initial showroom visit through planning, design, and installation is described as stress-free, seamless, and with excellent communication. Product quality is frequently noted as high, with customers mentioning modern, bespoke, quality fixtures and fittings that are often custom-made in the company's own factory. Delivery and installation are commended, with fitters described as hardworking, friendly, and thorough in cleaning up afterwards. The final results consistently exceed customer expectations, transforming kitchens, bathrooms, and bedrooms into beautiful, functional spaces. Some reviews mention the company's ability to improve upon initial designs or work within a budget, outshining larger competitors. While there is a minor mention of snagging issues that took time to resolve, this was handled within the overall positive service experience. Overall satisfaction is extremely high, with customers highly recommending the company and expressing gratitude for the service received.
What customers love
- Excellent, professional, and friendly staff (Alan,
- High-quality, bespoke, and modern products
- Stress-free and seamless service from design
- Custom-made products built in their own
- Results that exceed expectations and transform
Common concerns
- Minor snagging issues that can take
Last updated 4 months ago
