Daraz Reviews

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daraz.com.bd
3.03
68 reviews
Average Rating
Based on 68 user experiences

Rated 3.03 out of 5 by 68 Happy Customers

32.4%
8.8%
14.7%
11.8%
29.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
A

Average Ecom Site in Bangladesh

Most of the Offers are scam types But They Refund the money in time
H

Not that good as a brand should be as

Not that good as a brand should be as they claim they are 1 Their service quality is like a third class online shop price is very higher than original Their delivery system is not that bad But the price is irrelevant
M

Daraz customer service has become so

Daraz customer service has become so BAD Their helpline 16492 is just useless Nobody answer the phone maximum time Live chat is not just useless with automated answer its laughable For one of my order which is now delayed for at least 4-5 days from scheduled delivery time I just keep calling this number 16492 to complain about delivery NOBODY is answering the phone for 2 days My mobile balance was 120 tk before calling this number But even if they are not answering it keeps cutting my balance now I have only 2 tk left I am beyond frustrated Everything has its limits This is not online shopping service This has become a joke where you cant complain to anybody Specially there is a Paperfly shipping service that daraz use which is more than worse This Paperfly delay every possible product delivery in Chittagong I am giving daraz 3 stars bcs their delivery mans behavior is good maximum times Otherwise this kind of service deserve 1 star
F

Good eCommerce Site

Good eCommerce Site In Bangladesh They Have So Many Items And They ll Be Shipped On Your Home Location And They Also Support Online Banks And Cash-On-Delivery I m Satisfied With Their Service
P

Daraz has provided me with mixed

Daraz has provided me with mixed experiences they have some amazing stuff at very reasonable prices I have not been too disappointed with the low end products available at Daraz upon ordering but it would be wiser to think before purchasing expensive items on Daraz Considering the demand there is a lot of scope for improvement in terms of customer service and meeting product expectations
M

We expect more from an eCommerce in

We expect more from an eCommerce in this days Daraz s service doesn t seem up to the mark to me in Bangladesh Poor customer care poor delivery poor inventory I ordered multiple items and they delivered every piece of the items separately saying that they were from different vendors where many other eCommerce sites can deliver at once Also they were supposed to set up my Treadmill which they didn t I wasn t home and the delivery guy just handed the item over to my parents skipping installation Also products aren t from good vendors products qualities aren t up to the mark Not very good experiences from Daraz
A

I recently had the pleasure of shopping

I recently had the pleasure of shopping on Daraz and I must say it was an outstanding experience from start to finish Daraz has truly impressed me with its wide range of products user-friendly interface and exceptional customer service
T

Daraz is one of the best and popular

Daraz is one of the best and popular ecommers platform in Bangladesh Their works is quite professional but the seller at daraz are not trustworthy Check review on daraz before ordering something
S

Daraz Bangladesh is taking unfair Advantage

Daraz Bangladesh is currently leading Ecommerce of Bangladesh As there is no competition in E-commerce sector in Bangladesh they increasing their delivery fee as well as all products fee They produce various competition throughout the year But none of these campaign are fairly observed Daraz Bangladesh needs to come out clean and stop increasing delivery charge and product price Stop taking unfair advantage
M

Most of the parcel are delivered on

Most of the parcel are delivered on time but not every time Since you have to wait more days to get your parcel Also getting parcel doesn t mean it s gonna be safe I ordered a candle for bday and that was broken Daraz needs to check their product and make sure there s no issue

About Daraz

Daraz Online Shopping in Bangladesh - Daraz.com.bd is Bangladesh's No.1 Online Shopping Store Featuring 3+ Million Products at Low prices with Cash on delivery in Dhaka, Chittagong, Khulna, Sylhet and across country.

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Frequently Asked Questions

Daraz Bangladesh, operating through Daraz.com.bd, is a premier e-commerce platform and a leading online marketplace in Bangladesh. As part of the Alibaba Group, it offers a vast range of products, from electronics and fashion to groceries and home essentials, providing a reliable, convenient, and secure shopping experience tailored to the local market.

Daraz boasts an extensive product catalog organized into user-friendly categories. These include Electronics & Appliances (smartphones, laptops, gadgets), Fashion & Beauty (clothing, footwear, cosmetics), Home & Lifestyle (furniture, kitchenware, decor), Supermarket (groceries, beverages, personal care), and Sports & Outdoors (fitness equipment and apparel).

Daraz offers multiple secure payment options to cater to customer preferences. These include Cash on Delivery (COD), various mobile financial services, payments via bank cards, and digital wallets. The platform also features a Daraz Wallet for faster checkouts and managing refunds.

Daraz operates its own robust logistics network called Daraz Express (DEX). This service ensures timely and trackable shipments nationwide, providing customers with a reliable delivery experience for their online orders across Bangladesh.

Daraz is renowned for its dynamic shopping festivals and promotions. The most prominent events include the Daraz 11.11 Sale and the Daraz 12.12 Sale, which feature massive discounts, flash sales, and voucher offers. The platform also runs regular weekend sales and category-specific promotions.

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About Daraz

Daraz Bangladesh: A Leading Online Marketplace

Daraz.com.bd stands as a premier e-commerce platform in Bangladesh, offering a vast and diverse range of products to millions of customers across the country. As part of the Alibaba Group, it leverages global expertise and technology to provide a reliable, convenient, and secure online shopping experience tailored to the local market. The website serves as a one-stop destination for everything from electronics and fashion to home essentials and groceries, connecting buyers with a wide network of sellers.

Extensive Product Catalog and Categories

The platform boasts an impressive inventory organized into clear, user-friendly categories. Shoppers can easily navigate through sections such as:

  • Electronics & Appliances:Featuring smartphones, laptops, home appliances, and the latest gadgets.
  • Fashion & Beauty:Offering clothing, footwear, watches, jewelry, and cosmetics for men, women, and children.
  • Home & Lifestyle:Including furniture, kitchenware, decor, and everyday household items.
  • Supermarket:Providing a growing selection of groceries, beverages, and personal care products.
  • Sports & Outdoors:Catering to fitness enthusiasts with equipment, apparel, and accessories.

This comprehensive assortment ensures that customers can find almost anything they need without having to visit multiple stores.

User Experience and Key Features

Daraz prioritizes a seamless shopping journey with an intuitive website and mobile application. Key features enhance customer satisfaction and trust:

  • Secure Payments:Multiple payment options are available, including cash on delivery (COD), mobile financial services, bank cards, and digital wallets.
  • Daraz Wallet:A convenient in-platform wallet for faster checkouts and managing refunds.
  • Robust Logistics:The platform operates its own delivery network, Daraz Express (DEX), ensuring timely and trackable shipments nationwide.
  • Customer Support:Accessible support channels help resolve queries related to orders, deliveries, and returns.
  • Verified Seller Program:This initiative highlights trusted sellers, giving customers added confidence in their purchases.

Promotions and Shopping Events

Daraz is renowned for its dynamic sales campaigns that offer significant value. Major shopping festivals like theDaraz 11.11 SaleandDaraz 12.12 Salefeature massive discounts, flash sales, and voucher offers. Regular weekend sales and category-specific promotions keep the platform engaging and provide continuous opportunities for customers to save money.

Seller Ecosystem and Daraz University

The platform empowers local businesses and entrepreneurs by providing them with the tools to succeed online. ThroughDaraz University, sellers gain access to educational resources, training, and insights on digital marketing, inventory management, and customer service. This fosters a healthy e-commerce ecosystem and contributes to the digital economy of Bangladesh.

Commitment to Customer Convenience

With a focus on accessibility, Daraz offers services like easy return policies and warranty options on eligible products. The integration of customer reviews and ratings for both products and sellers helps inform purchasing decisions. By continuously evolving its technology and services, Daraz.com.bd solidifies its position as an integral part of daily life for Bangladeshi consumers, driving the nation's shift towards digital commerce.