Dc-kaye Reviews

Name: Dc-kaye
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 3.00

DC Kaye Co Home Page

All

dc-kaye.co.ukVisit Official Website

3.00

8 reviews

Average Rating

Based on authentic user experiences

Rated 3.00 out of 5 by 8 Happy Customers

Andrew Rance

6777 reviews

N/A

5 months ago

Very poor service from this company

Very poor service from this company In the summer of 2017 I entrusted them to deal with the sale of my house the purchase of my parents house and sale purchase of my parents new retirement home No mortgages surveys or searches involved - just a straightforward and simple closed chain of transactions I wanted things dealt with quickly as my parents were keen to move however DC Kaye seemed incapable of understanding my simple requirements They caused a two week delay at the beginning of the process because they forgot to send the initial engagement agreement then upset my father with their intransigence and caused endless delays with misunderstandings due to two separate branches of DC Kaye dealing with my business the so-called Chinese wall They frequently failed to reply to phone calls and emails and were generally incompetent English language also seems to be an issue with them as many of their communications with me were littered with spelling and grammatical errors They are very arrogant and seem to think they can take as long as they like to conduct matters I actually got a lecture over the phone from a member of their staff informing me that as you have a mortgage matters will take longer to conclude I had already told this person several times that there were no mortgages involved Idiot He was both aggressive and rude He later asked me as the chain was simple why I hadn t just paid my parents the money and done the land registry paperwork myself My response was that I engaged solicitors because I WANTED THINGS DONE PROPERLY When I complained to them they seem to have no written complaints procedure they just ignored my protests and insisted they had done everything properly I even spoke to Donald Kaye himself founder of the company and told him my concerns but he seemed a bit detached from the company and happy to let the lunatics run the asylum I paid nearly 4000 in fees to this company receiving no discount for multiple transactions - they just ripped me off mercilessly I was ready to make a complaint to the Law Society but luckily for them I had too much to contend with moving etc to follow this up It tells a lot that I am still furious with them six months on Thankfully I have now moved away from Buckinghamshire and hopefully will never have to suffer this company again Oh and by the way DC Kaye if you want to try and sue me for libel over this review then think again - everything I have written here is TRUE and is VERY WELL DOCUMENTED

Stacey Wilkins

Choose another solicitor

Terrible for months and months until I wrote a letter of complaint My flat purchase which began beginning of May 2021 was passed back and forth between members of staff one who left and I knew nothing until I called to find out why I hadn t heard back from anyone for weeks Complaint letter dealt with poorly - not convinced it was the partners who responded a month later Dragged their feet sending documents to other solicitors didn t check documents properly so errors were made valuation report Sejal took over once I d complained in November and I finally moved in at the end of January 2022 she did a good job but I don t think anyone would ve given a monkey s if I hadn t complained I would ve taken my case to the Ombudsman but the stress of my purchase was a lot to deal with Avoid avoid avoid

Stephanie Merrett

Do not use D C kaye Co solicitors in

Do not use D C kaye Co solicitors in Amersham especially Nick Hallchurch We have dreadful neighbours who have sent us letters via Mr Hallchurch The letters are unprofessional and full of grammatical and language errors They make all kinds of baseless accusations suggest they want money from us and demand a public statement is made I have never seen a solicitors letter like it I thought my neighbours had written it themselves but I ve had an email from Nick Hallchurch to confirm it s from him so I can only deduce that D C Kaye Co are terrible solicitors I would be utterly horrified if the solicitor we have now instructed wrote something so bad for me

Helen Sipitzki

I wish there were minus stars for the

I wish there were minus stars for the review as I would not recommend to use these solicitors based on my experience They are awful rude and don t answer any questions they don t wish to answer

Ruth

Great Service

DC Kaye Solicitors are great people and very helpful and understanding people I am very pleased with the service they offeredDC Kaye Solicitors are great people and very helpful and understanding people I am very pleased with the service they offered

Lisa D

Matt P from the prestwood office was

Matt P from the prestwood office was amazing throughout the whole process of our house sale and purchase He always went the extra mile and in quite challenging circumstances throughout covid Thank you for all your hard work Highly recommend

Rob guest

Great service

I m not into writing reviews but in this instance I felt compelled I received such amazing service from dc kaye Nick hallchurch he listened to my case and advised me with information legal rights that I couldn t have found without him and advise me on my strongest position in terms of my pursuit for justice 5 stars Thank you Nick