Dermatology-m Reviews
TCM Natural Organic Cruelty-Free Skincare Dermatology M Dermatology M St...
AI Review Summary
Based on 13 reviews
Reviews show widely different experiences with Dermatology-m products and service. Some users report severe reactions, aggressive communication and poor customer service, while others praise rapid results and helpful advice. Delivery and packaging are consistently described as efficient. Effectiveness varies significantly between individuals.
What customers love
- Quick dispatch
- Effective results
- Helpful advice
- Sensitive skin
- Great packaging
Common concerns
- Aggressive email
- Severe reaction
- Changed formulas
- Unhelpful service
- Expensive pricing
Last updated 1 week ago
S
Shabs K
I bought the dry eczema set I appreciate there is no miracle cream for Eczema but the soothing green cream is so hard to apply It leaves a green tinge on the face or gathers as you try to spread it I contacted Dermatology M who told me to mix it with the nourishing cream and try it this hence I opened the second product to use them both together didn t really help and the product again just gathered on parts of my face with green bits Dermatology M told me they only refund unopened products which is a little annoying as I would not have opened the nourishing to mix with the soothing cream had I known this I don t feel you should need a second product to make the first easier to apply Expensive products that did nothing for my skin and I didn t really get much from Dermatology who told me adverse reactions happen but I didn t have an adverse reaction I just couldn t really apply the product as it leaves a green tinge and I was told by them I could apply it up ti 5 times a day Anyway won t be buying such an expensive product again
L
Le
Avoid at all costs
Unhelpful customer service their products caused a severe reaction they then refused to offer any help for the issue Do not order from here
F
Flora Lacy
Really bad reaction to the products
Really bad reaction to the products My skin never been so bad Received aggressive unprofessional email from a staff member called Pia which really upset me The fact that they don t offer return or refund if you have reaction to product proves that the products are not good and the reviews on their site are most probably faked I would seriously warn to think before purchasing any product from this company
L
Louis
Ruined by the products
This used to be selling products that were made in small batches and hand made Then they seemed to want to get in the big leagues so they changed the packaging by and started advertising on social media Also it looks like they changed formulas and now outsource This means the recent batch ordered utterly destroyed my skin Leaving already sore skin even worse than before They offered no apology and no compensation They also really like to ask you for photos of your skin These photos aren t protected unless you expressly ask They then use your photos to train their staff and students Meaning anyone can view your frankly personal skin and body photos All in all not a company I would ever use again In response to their reply we did email them about the skin reaction and got nothing No apology no offer of compensation nothing not even a partial refund To be clear not everyone wants to take photos of their sore damaged skin to send a total stranger to look at so what They can decide if you re lying or not Close to 100 wasted