I have sent my phone in and got an email where is had been downgraded due to some damage I accept that and respond to the email like suggested I then hear nothing I have sent 2 chaser emails up asking what Is the status of my order number and no reply I am starting to get really concerned I won t see my money or the phone again Update They have emailed me to say they can t find my emails I have responded to the email Over 3 hours ago and still no response I wouldn t mind but I m the email they say they respond within half an hour

Chris Blain

2 years ago

I have recently sent my phone off and

I have recently sent my phone off and had a ridiculous counter offer through an email In the email there is a link to accept or reject It doesn t work I can t sign in on the website It says incorrect details There is no forgotten password or username option It basically feels like they now have my phone and I don t know when I m or if I get it back Chris

Sash Nasheen

2 years ago

Sent my phone in a brand new condition

Sent my phone in a brand new condition Proof and pictures in my current phone Got an email from device central stating my phone has a broken glass and a shattered screen absolutely disgusting thought the good reviews online were amazing until my experience has put me off asked them to send my phone back as I will be going through my solicitor for them to forge a lie about my device by damaging it themselves how disgusting of device central You want to lie in my face shame on the whole company Company owned by one claiming to be CEO matter has been reported to companies House and action fraud Photo were sent out to you but because your lie got caught you stop responding

Jessica Banks

2 years ago

Avoid

Took over a week to receive a revised offer for my device I accepted the offer the same day they sent it me This was the 20th November I m still waiting for payment now and have had to chase continuously which I ve had multiple excuses as to why I ve not received payment such as high influx of devices received issues with their bank not sending payments Don t recommend using this company unless you want to be out of pocket

Mehmet

2 years ago

Reduced offer

Even though I selected broken phone condition they reduced their offer from 46 to 37 as there was a crack on the screen and the battery health percentage was 80 There was not any other problem They chose 9 rather than customer satisfaction Other than that the process was straightforward

Darren Iv

2 years ago

Very easy process I was sent the free

Very easy process I was sent the free returns label very quickly Simply went to post office to send it off Few days later received the quote for selling my phone The quote was lower than I first quoted due to some damaged on the phone which was very minor Overall I would recommend this selling method

Mick

2 years ago

Recycled phone

First class services from start to finish gave me second offer which was fare understandable

James Sales

2 years ago

Brilliant service

Recently sold my phone with this company was hassle free the payment was fast and i was given the full amount I was quoted Very happy would recommend to anyone

Rebecca

2 years ago

Great communication

Great communication prompt payment and help was always a quick reply with queries Would definitely use device central again

Jack

2 years ago

Fantastic Company

Purchased a phone and arrived in 2 days The phone was in better condition I could have thought Great service and kept updated through each stage of the shipping Great company

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Devicecentral Reviews

Rated 4.59 out of 5 by 56 Happy Customers

Communication is poor

I have recently sent my phone off and

Sent my phone in a brand new condition

Avoid

Reduced offer

Very easy process I was sent the free

Recycled phone

Brilliant service

Great communication

Fantastic Company

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