Devicecentral Reviews

Device Central

4.59
56 reviews
Excellent Rating
Based on 56 user experiences
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G

Changed quote even though it was sent as broken

Recycled iPhone as broken and quoted 75 They then emailed me to say the loud speaker wasn t working Yes that s why I said it was broken New price of 55 Couldn t be bothered with the hassle of having them send it back then re sorting out
K

Communication is poor

I have sent my phone in and got an email where is had been downgraded due to some damage I accept that and respond to the email like suggested I then hear nothing I have sent 2 chaser emails up asking what Is the status of my order number and no reply I am starting to get really concerned I won t see my money or the phone again Update They have emailed me to say they can t find my emails I have responded to the email Over 3 hours ago and still no response I wouldn t mind but I m the email they say they respond within half an hour
C

I have recently sent my phone off and

I have recently sent my phone off and had a ridiculous counter offer through an email In the email there is a link to accept or reject It doesn t work I can t sign in on the website It says incorrect details There is no forgotten password or username option It basically feels like they now have my phone and I don t know when I m or if I get it back Chris
S

Sent my phone in a brand new condition

Sent my phone in a brand new condition Proof and pictures in my current phone Got an email from device central stating my phone has a broken glass and a shattered screen absolutely disgusting thought the good reviews online were amazing until my experience has put me off asked them to send my phone back as I will be going through my solicitor for them to forge a lie about my device by damaging it themselves how disgusting of device central You want to lie in my face shame on the whole company Company owned by one claiming to be CEO matter has been reported to companies House and action fraud Photo were sent out to you but because your lie got caught you stop responding
J

Avoid

Took over a week to receive a revised offer for my device I accepted the offer the same day they sent it me This was the 20th November I m still waiting for payment now and have had to chase continuously which I ve had multiple excuses as to why I ve not received payment such as high influx of devices received issues with their bank not sending payments Don t recommend using this company unless you want to be out of pocket

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