


Dignity are here to help you make the right choice whatever journey you're on. - Dignity
Based on authentic user experiences
Andrew Morris
6735 reviews
N/A
10 months ago
Avoid like the plague
Last week I asked Dignity for a quote for a basic no-frills funeral and they gave me a price sent me some paperwork and added me to their mailing list I decided to go ahead and rang them today to sort it all out They then told me their price had gone up by 300 00 I told them that they had not informed me of any rise in prices and it was only three days last Sunday since I received their latest missive They would not budge and steadfastly stuck to their revised price Take it or leave it Another clear indication of pure greed I can quite understand prices going up but to go back on a quote within just 3 days shows what sort of company they have become And if they had warned me of an impending price rise I might well have responded differently But they didn t I think their actions in this respect were are unforgivable Sorting out funerals is not the easiest of tasks and their actions here left such a lot to be desired And the irony - I used to work for them - and I have also used them for three family funerals in the past too So much for loyalty then eh They have become an unpleasant a joke I have to say that the company has changed a lot since I was there They used to be caring They used to have a friendly staff who always put their services before profit They were a company I was proud to work for and be a part of But not anymore All I can say is avoid Dignity Funerals like the plague I certainly have and will certainly never go back
Ashley Starkey-Seville
6735 reviews
N/A
10 months ago
The meaning of transfer shouldnt be questionable
we received a letter asking if we would like to transfer our funeral plans from Empathy to Dignity we were offered a refund if we decided to decline At the time we had 3 plans my farther in laws pre paid plan 3000 and my wife and I had a monthly plan At no point were we informed Empathy were going into administration so we signed the forms and posted them in good time My farther in law passed away recently so when we rang Dignity they had nothing on their system regarding the paid up plan Dignity have a q a page which states the Empathy plan is transferred absolutely no money already paid has been transferred so we paid for the recent funeral from savings My advice would be to put a lump sum into a trustworthy relatives account for your own funeral
geoffrey marles
6735 reviews
N/A
10 months ago
Disgraceful company
Disgraceful company backing out their obligation to pay on technicalities that was no fault of the deceased even though all payments were made You should be ashamed of yourself do not trust
Linda Oneill
6735 reviews
N/A
10 months ago
I was with Pride planning who went into
I was with Pride planning who went into liquidation my 2 plans was passed over to dignity These 2 plans are nearly finished Recieved a email to say my plans have been cancelled due to the 3 missed payments I agreed to pay these 3 missed payments but they said they could not open the plans back up Wait for this they said they can only give us the money back what we have paid to them not what pride planning have recieved I am taking this further i have lost nearly 6000 POUNDS Spoke to complaints they have done nothing to help me If they want to cancel my plans i want all my money back I have been so destressed over this matter its making me ill Look at the reply from them No compassion
Ana Resende
6735 reviews
N/A
10 months ago
So far so good
So far so good I m still alive so nothing to complain yet Very happy with Dignity no regrets Thank you so much x
David Haslam
6735 reviews
N/A
10 months ago
A dignified service that is willing to
A dignified service that is willing to give you the best choices
Consumer
6735 reviews
N/A
10 months ago
A great service is offered and the
A great service is offered and the staff at TW Birks were very helpful to us throughout thank you
CusAlf tomer
6735 reviews
N/A
10 months ago
Have had a policy with Dignity Funerals
Have had a policy with Dignity Funerals for many years and was please to find they were covered by the new government regulations So happy to remain a loyal customer
Roz B
6735 reviews
N/A
10 months ago
I m so glad that I chose Robert Ayling
I m so glad that I chose Robert Ayling for my late husband s funeral From the first phone call I knew that they would be exemplary and they surpassed every expectation Abby was so sensitive and kind in guiding me through setting up the funeral Rachael our celebrant understood exactly what was needed during the service John was reassuring as our funeral director on the day of the funeral Everyone who I spoke to or dealt with were so helpful and understanding Everything was above and beyond my expectations I would highly recommend Robert Ayling as a funeral company
Mr Martin Phillips
6735 reviews
N/A
10 months ago
The reason I took out My own plan was
The reason I took out My own plan was because my late mother had a plan with Dignity From the moment I called Kirkwood s where my mum had taken her plan out they done absolutely everything for us as a family All we had to do was be there The staff especially Amanda who dealt with me Nothing was to much trouble for her I love the way the plan lets you be in full control of what happens to you after your death I was able to include the cost of the inscription and wording for my headstone Pay in advance for order of services etc The plan lets you decide what you want leaving family to get on with things and not having to worry about what you would have wanted I can highly recommend for the services they provided and cost