Discountmags Reviews

Great customer service

Great customer service attentive efficient and gets back to you as soon as possible

Tony was terrific representative

Tony was terrific representative He was able to answer my questions and expedite fixing my problem As a customer I appreciate having helpful customer service reps

Great customer service

I had an issue with a subscription no longer being delivered and the customer service rep Naomi was able to resolve the issue while being communicative and courteous Great customer service

I requested a refund for a magazine

I requested a refund for a magazine that DiscountMags renewed automatically when my renewal expiration date actually had 2 more years to go DiscountMags customer service was very professional and responsive to my request and refund happened in a timely manner I will definitely use DiscountMags for any additional magazine purchases

when I had an issue with the magazine

when I had an issue with the magazine customer service was quick to resolve it

There was an error in my order that

There was an error in my order that DiscountMags resolved very quickly EXCELLENT SERVICE

I had a charge and no longer wanted to

I had a charge and no longer wanted to renew it was very easy to request a refund and was done without issue

I had failed to catch the auto-renew

I had failed to catch the auto-renew date before it triggered but Discount Mags was quick to respond and assist in retrieving those unintended funds