Dmc Reviews

THE WORST CUSTOMER SERVICE EVER

THE WORST CUSTOMER SERVICE EVER Ordered from the website Received confirmation that my order was received I monitored the order for over 2 weeks The status changed to complete for the order but never received information that it was sent Sent and email to customer service did not receive a response After waiting days I call the customer service number and went to voicemail Left a message and SURPRISE received a response on my email advising me that my order did not process so was cancelled and my credit card charge was voided At that time suddenly the status of my order on their site changed to cancelled I replied asking why as I did not cancel it and was is possible to reinstate my purchase as I have now been waiting over 3 weeks since I ordered it A response came back as previously stated it did not process So what does it did not process mean Needless to say went somewhere else for the items I wanted to purchase and not only did I get it quickly it was about 15 less expense I will NEVER purchase another thing from DMC

shockingly disgraceful

Placed an Order back in March DMC took my money then never delivered my Order and they always ignore emails DMC are shockingly disgraceful Best Advice I can offer DO NOT EVER PLACE AN ORDER WITH DMC

Would give DMC zero stars

Would give DMC zero stars Poor quality even worse customer service Avoid -very good at managing all the negative review No Google reviews notice

ABYSMAL CUSTOMER SERVICE

Actually wish there was a zero star option Ordered about a month ago they took payment then never sent goods All emails and customer service forms are being ignored Do not order from them

Goods not received - Non existent customer service

Ordered some embroidery thread over 5 weeks ago they took payment then never sent goods Sent many emails all of which were ignored Had to get PayPal to refund me

There is a review under my name for DMC

There is a review under my name for DMC which I did not write in fact I was very disappointed with my order and I am still waiting for a response and a resolution I will probably not order from DMC online again This is the first time I have ever written a negative comment about anything

If i knew how bad was the tutorial I

If i knew how bad was the tutorial I would never buy it Would be easier to just buy material and follow any youtube tutorial Waste of my money

The management has changed Zero service today

Different management and zero service today If not outright arrogant and obnoxious treatment from new management After over 20 years of being customers we had to slam the door Stay away by all means More reliable companies exist with no harm done

I will never order from DMC again

I will never order from DMC again The price of the storage drawers went down by 20 the day after I placed an order They are not an itty-bitty company If within a few days they should be willing to price match out of courtesy and for customer satisfaction It was the first and last time I will place an order with them