


Online Boutique for the Misfits & Miss Legits | Dolls Kill
Based on authentic user experiences
Emily
6732 reviews
N/A
1 year ago
You can trust them to fix a problem
I bought several items from their website recently and one of them was a pair of super cute shoes When I opened them they had two right shoes instead of a left and right They sorted the problem and sent out a replacement pair that arrived today at no extra cost so I can t fault them
Savannah Feiser
6732 reviews
N/A
1 year ago
10 10 would recommend
I have shopped with Dolls Kill for years now and love them so much I recently had an issue that was resolved immediately with absolute love and care The team is great and will go above and beyond to make the experience a breeze
Gillian Anderson
6732 reviews
N/A
1 year ago
Great service
I got sent 2 bottoms and no top by accident from a set I need for a photoshoot in Nov I emailed and straight away the issue was fix and the top sent out Amazing customer service as usual Dolls Kill rock
Adi
6732 reviews
N/A
1 year ago
Wonderful experience
First time ordering from Dolls Kill and ordering platforms for a festival After reading and reviewing so many negative reviews I was a bit nervous However the delivery was fast I purchased next day delivery so worth it I had questions regarding my order and delivery and customer service replied back to my emails the same business day they clarified all of my concerns I had very helpful Now for the platforms boots I ordered I rate them 10 10 Very comfortable The package was not damage the packaging was very cute and organized I wore my first platforms all day and did not take them off at all I highly recommend Dolls Kill and I will definitely be ordering more platforms
Faith
6732 reviews
N/A
1 year ago
10 10 QUALITY CUSTOMER SERVICE
By far my favourite place to shop online for festival fashion High quality fashion with unique styles and exceptional customer service - I shop here frequently and any time i ve ever had an issue the dolls have been quick to respond and super helpful Thank you for helping me express myself dolls xoxo 3
Kelly H
6732 reviews
N/A
1 year ago
Outstanding Customer Service
I had received a notice that my package had been delivered but it had not or so I thought I e-mailed them and received an e-mail back promptly and they were just going to fix my issue but then my son found the package at a door we don t check for packages at typically I e-mailed them back to let them know I had it What was refreshing about it was you knew it was a real person e-mailing you and not a chat bot I hate chat bots So GREAT CUSTOMER SERVICE IN MY BOOK automated responses are for the birds
Liv
6732 reviews
N/A
1 year ago
Wonderful Support
Not only does Dolls Kill have unique and cute clothing but they have some of the best customer service I ve ever experienced thanks again Laura After eyeing two very cute dresses online for a week I finally pulled the trigger and put in my first order ever with them Both dresses were beautiful and higher quality but I did have an issue that I needed help with I contacted customer support and was fortunate enough to have Laura as the representative helping me Laura worked her magic and went above and beyond to help so I would be happy Not every company offers such excellent customer support or has employees willing to do more than the bare minimum so I really appreciated her help Thank you again Laura I will definitely be recommending Dolls Kill to everyone when they inevitably ask me where I got my cute dresses from
Angeline Avendano
6732 reviews
N/A
1 year ago
Amazing customer service
I love shopping at this store I always find unique pieces I can always find what I m looking for they always make my experience amazing Everyone is always helpful
MELISSA WHITE SCHERR
6732 reviews
N/A
1 year ago
Honestly the best killer apparel
Honestly the best killer apparel company around I had ordered a pair of platform boots and a completely different pair arrived When they couldn t fulfill my request they allow me to keep the merchandise that I received and also awarded me a full refund It s great to know that you can shop with confidence and get great items and if something goes wrong they got your back I will definitely keep coming back From more great stuff Thanks again for the great service
Arielle Mejia-Garcia
6732 reviews
N/A
1 year ago
Customer service was really helpful
Customer service was really helpful with my last return I thought I had lost my opportunity to make an exchange but I reached out just in case they were very responsive and completely resolved my issue I was so appreciative thank you Selina