Donorbox Reviews

Donorbox supports FRAUDULENT fundraisers

They were informed about an organised fraud network of fake X cat rescue accounts two months ago who were using a Donorbox fundraiser account to support their fraud They have now added a NINTH fake X account to their network and currently have TWO CRIMINAL Donorbox fundraiser accounts They are copying content from several genuine mainly NYC based rescues on IG Donorbox have been sent clear and irrefutable photographic evidence of posts being copied and how the accounts using the fundraisers are obviously fake The rescues being impersonated have also contacted them and yet the fundraisers remain open and innocent cat lovers are continuing to be defrauded Donorbox need to be investigated as they are not fit for purpose

Still no solution

I wrote the review below and got their response I have written again to ask what on the verge of means and they never reply This customer service is terrible They will not provide a phone number It is illegal to be operating in Canada and yet they won t even talk to me - what do you have to do to get a response

Beware of Scammers

Before you donate to a fundraiser on Donorbox Check if the campaign is authentic I received e-mails from scammers who use the name of a well-known animal rescuer with her own shelter in Ukraine near the frontline The mails use fake stories and a link to a fundraiser on Donorbox I asked the charity of the real activist and they confirmed that she doesn t use Donorbox and that the e-mail adress is fake The scam fundraiser is anonymous so Donorbox doesn t even have a minimum of security standards The name of the recipient and identity proof should be required Also name of the charity and proof of registration I reported the scam fundraiser and the real charity did too so animal lovers who donated can get a refund But Donorbox doesn t care after 2 months the page is still online and collects money 4600 Euros now It s shameful that scammers can capitalize on the war in Ukraine with the help of Donorbox and take money that was meant for animals in misery

Decided not to upgrade

Used the free version for a short amount of time found it hard to navigate and not very user friendly Limited support for free users too Also was concerned that they do not have any values about who they support They support questionable people so I was worried that using them would affect how people view the values of the group I organisation I work with

Boycott Donorbox

You were told at the start of February about an organised fraud network of fake X cat rescue accounts using your platform to support their fraud They now have NINE FAKE X cat rescue accounts and currently have TWO different Donorbox accounts How do I file a complaint against your organisation for supporting fraudulent fundraisers

Stay away from DONORBOX org

- I am a new DB customer I asked a lot of questions to DB at first - new customer I did receive one great DB customer service rep call I called back DB with follow-up questions only to be told there is no more customer service over the telephone - only through emails So I emailed and received no DB responses I am currently being censored by TRUSTPILOT I cannot express my views since TRUSTPILOT has warned me they will cancel my account so I am being forced against my will to retract my statements under duress Good luck with Donorbox

Horrible organization

Horrible organization I made what I intended to be a 1 time donation to a local charity And I distinctly recall checking the 1 time payment box Today I received an email thanking me for my recurring donation Head blowing off when I logged into DonorBox after several attempts it tells me that they are not allowed to make any changes due to PayPal Rules Again head blowing offNow I m chasing around trying to get the donation account canceled If I have to I will cancel my credit card and my PayPal account I need this headache like a hole in the head DO NOT DONATE through DonorBox or you ll be sorry Big Thumbs Down

Donorbox seems to be the fundraiser of

Donorbox seems to be the fundraiser of choice by scammers on social media I assume the verification process is easier because there are many fake animal rescuers using them One scammer even says all their bills are verified by Donorbox Need to address this issue please I currently distrust the platform Tighten up your identification processes Thanks for your response and sending through the fraud reporting link I have reported two of your accounts for fundraising for non existent animal rescues who use other rescues imagery and stories