Dreams Reviews

Our experience was extremely positive

Our experience was extremely positive The sales team were friendly and knowledgeable We were not rushed in any way We felt very relaxed We were offered a hot drink which was a lovely surprise The young man we dealt with Kieran was so kind He listened to what we were looking for and very professionally showed us our options The whole experience was excellent In my opinion your company should do all you can to retain this young man Kieran is an exemplary member of staff and a perfect representative for your company We will certainly recommend your company based on our experience with him

Bought a new bed from Dreams

Bought a new bed from Dreams The shop floor staff were informative and friendly The delivery crew were on time Assemblies bed and took away the rubbish Great job

Customer service

The customer service in the shop Time scale for delivery and bed delivered on time and put up old one taken Excellent in all areas

Great service from showroom Michael

Great service from showroom Michael to delivery All on time exactly what we ordered and perfect for our needs

I had a very pleasant experience

I had a very pleasant experience choosing a new mattress at Dreams Plympton Plymouth Paula helped me to choose the correct level of support and was extremely knowledgeable and helpful The delivery guys kept me well informed on timings and were very polite and slick So far I have had very comfortable nights sleep and I am pleased with this product

Staff very knowledgeable

Staff very knowledgeable pleasant and helpful not pushy and courteous Kathryn didn t pressure me to buy but let me decide after giving me all the information I needed to make a informed decision Thanks

A real credit to Dreams

I visited the Slough branch of Dreams over the weekend as I was in need of a new mattress I had called before I arrived and spoke to an extremely helpful lady called Gizem who convinced me to come in She listened to my needs and gave me a few suggestions Long story short she was half woman half amazing and I managed to find a perfect mattress duck feather duvet and memory form pillows which were delivered to me in a couple of days This quiet possibly is one of the best customer experiences I have had in a very long time The joke was she was only covering in this branch from the Potters Bar branch I heard that Potters bar do not have a Manager so I have a suggestion to make this amazing being a Manager as she is truly a gem and a credit to Dreams Thank you Gizem I had one of the best experiences and more so the best nights sleep I have had in a number of years You are a credit to Dreams

The delivery was smooth and guys who

The delivery was smooth and guys who set up our bed were lovely and very helpful great experience and lovely bed that is a great sleep