Dressafford Reviews

Scam

ScamThey send the wrong dress and wouldn t provide a refund I ve been trying to get a return completed for months and only get automated responses

Its a scam

Its a scam I paid for a dress that was not the material I ordered They ONLY would take a return if I paid over 200 in shipping Than they said they would provide the return label and never did after a month

I ordered a wedding dress

I ordered a wedding dress it looked cheaper in person My fiance passed so I needed to return the dress I was told even though the shipping was free to order the dress I had to pay two shipping fees to send it back The Post Office fee to send the dress back to Beijing was 70 00 because they don t accept standard shipping which would cost around 30 00 The cost of the dress was 235 00 You see to send it back would cost over have of the price leaving me to receive only 90 00 in return if I m paying shipping cost twice Just want anyone who is thinking about ordering out of the country to be mindful of the shipping cost If I had investigated and known ahead of time I wouldn t had invested my money I just decided to keep it even though I wouldn t want to wear it

Not even worth one star

Not even worth one star Dress was very poorly made Built in bra was two triangles of foam which looked like they had been stitched in by a 5 year old Loose stitching on all sequins Fabric very cheap and uncomfortableTold me I could have a partial refund ONLY if I paid the shipping They then suggested I give to a Goodwill store What a joke See my pic for the crazy stitching

I ordered a custom designed MOB dress

I ordered a custom designed MOB dress and a fabric swatch I paid via PayPal and received the fabric swatch which was a no charge item I never received the dress I have communicated with Dress Afford 17 separate times asking for a tracking number for the dress and they repeatedly give me the tracking number that was issued for the fabric swatch On a later email from DA they stated there was a glich in their email server and some items had duplicate tracking numbers that doesnt make sense Here is their response and they consider the ticket resolved Dear Customer Good day We are very sorry to inform you that we had a tech glitch on our email server and we have accidentally sent out a duplicate tracking notice to some of our customers ordered from February to April If you have already received your package please do not worry about the email Thank you Any questions please do not hesitate to let us know Best Regards I m fighting this because i paid good money for a custom made dress that i never received You can do this by working with PayPal Keep copies of all of your correspondence and order information This is horrible customer service

Extremely Negative Experience

Like the other reviews I read I would also give Dress Afford a negative 100 stars if I could When my wedding dress arrived it looked absolutely nothing like the pictures It was poorly designed and looked like such a cheap version of the pictures While they advertise an easy return policy it is far from easy They say in their return policy that you can return the dress if you re unhappy and you just need to pay the return shipping fee What they don t tell you is that the return shipping is 40 to 70 and they subtract the shipping fee that they paid to get it to me even though they advertise free shipping While they were very responsive to emails they were zero percent helpful in answering any of my questions or addressing my concerns They were actually so friendly in their responses as they were telling me they weren t able to refund me my full amount that it just made me more mad Then when my package is finally returned to their facility I had to email again about my refund They had the return package for two weeks before they refunded me and even then I believe it was only because I emailed again I wouldn t order from Dress Afford again if my life depended on it

0 stars

0 stars Their return policy is totally unaffordable and unrealistic They recommended I just sell my dress on craigs list if it cost too much Total SCAM Don t do it guys I m telling ya

WEDDING DRESS NIGHTMARE

We had a terrible experience with this seller and I hope this review will prevent others from falling into the trap that is dressafford We ordered a wedding dress several months in advance and paid for custom measurements The dress sent to us looks nothing like the dress pictured It is the wrong color and does not fit even though custom measurements were sent in In trying to contact the seller I got muddled unprofessional responses They originally told me they would refund 30 for the botched dress they sent that uncomfortably squeezes my daughter s chest and looks ridiculous and they said I should take it for alterations if we didnt like the fit I emailed again and sent pictures of my daughter wearing the poorly made dress along with pictures of what it should have looked like and they responded that they were sorry about my dissatisfaction and would only be refunding 20 I am not sure why the refund went down and I would strongly suggest steering clear of this company

I d give negative 100 if I could

I d give negative 100 if I could The dress that I received looked nothing like the dress that I had ordered After several emails back and forth with Molly they were only willing g to refund me 80 minus the cost of shipping both ways This is ridiculous She ended up admitting that the dresses they make are only about 80 what the photos show Even that s a stretch in my opinion because mine was only about 80 similar It looks like a cross between an ugly dance costume and a bad prom gown Don t order from Dress Afford unless you want to be very disappointed