Dutchbulbs Reviews

J Parker Dutch Bulbs (Wholesale) Ltd. (B2B)

3.56
139 reviews
Great Rating
Based on 139 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

The majority of reviews for Dutchbulbs are positive, with customers praising product quality, long-term reliability, and excellent customer service that often resolves issues. However, a significant number of negative reviews highlight problems with delivery timeliness, damaged goods in transit, and occasionally incorrect or low-quality items sent. The business maintains a strong reputation overall, but recurring courier issues and occasional fulfillment errors cause notable dissatisfaction. Many long-term customers continue to order despite isolated problems.

What customers love
  • Excellent customer service
  • Great selection
  • Competitive pricing
Common concerns
  • Damaged in transit
  • Incorrect items sent
  • Confusing ordering process

Last updated 1 week ago

M

Good quality bulbs and plants

Parkers are an excellent company to deal with not only a wide range of products but really helpful staff too
J

The plants were safely packed

Good quality bulbs and plants Well packaged Good communication about delivery dates and times Thank you very much
M

Outstanding Customer Service and Swift Resolution

The plants were safely packed watered and ready to plant out They have all settles into their planters and I am more than satisfied with the pansies
B

Highly Recommend

I recently experienced an issue with some Rose Queen Elizabeth plants I purchased from J Parker I reached out to their customer service team and was met with exceptional service and a quick response Janine Smyth a Contact Centre Advisor went above and beyond to address the problem She not only acknowledged the concern but also took immediate action She raised an order for replacement plants which are scheduled for delivery in early November Janine s expertise shone through when she analysed a photo I provided and advised on how to manage a little dieback issue Her guidance on pruning to encourage new growth was invaluable and showcased her deep understanding of plant care I m genuinely impressed by J Parker s commitment to quality and customer satisfaction Their swift response and dedication to resolving the issue have left me thoroughly pleased It s clear that they take pride in supplying the highest standard of plants and bulbs I can t express enough how grateful I am for the outstanding customer service provided by Janine Smyth and the entire J Parker team This experience has solidified my trust in their brand and I eagerly anticipate the new growth of the replacement plants Thank you J Parker for your excellent service and efficient resolution of the matter I wholeheartedly recommend them to anyone seeking top-notch plants and remarkable customer care Best regards Mark
M

25 years of customer satisfaction

We have been using J Parker for many years and they are without exception helpful and very easy to deal with Their customer service is particularly excellent-they helped us recently with a missing order that was not their fault delivery companies fault
D

Very good choice of bulbs which all

I have been a Parkers wholesale customer for 25 years and they have given consistently great service all that time Always provide excellent quality bulbs at unbeatable prices
A

Fast delivery

Very good choice of bulbs which all arrived well packed and labelled Would have no hesitation in using Parkers again
A

An excellent transaction completed fully on time

Fast delivery time will tell if the bulbs flower as ordered Sometimes Parker s bulbs throw up unexpected guests
R

Great plants quick delivery

Our order was executed on time complete well packaged The order was placed a little time ahead of approximate delivery required A quoted price being maintained the delivery was completed to the forward requested An excellent transaction
R

quality bulbs

Bulbs arrived promptly well packaged and good quality The website is easy to use with very good pictures and information on everything that is available very informative

About Dutchbulbs

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