Easylife Reviews

Easylife for UK Home, Garden, Motoring and Mobility solutions | Easylife

easylife.co.uk

3.57

140 reviews

Great Rating

Based on 140 user experiences

RatingFacts is an independent review platform and is not affiliated with Easylife (easylife.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

AI Review Summary Based on 140 reviews

Easylife receives consistent praise for fast delivery, helpful service, and good product quality, with many customers finding the ordering process easy and value for money. However, recurring complaints highlight issues with delivery delays, damaged or incorrect items, poor packaging, problematic sales tactics, and data privacy concerns. Mixed feedback on product suitability and communication problems adds to customer frustration, though overall service is often described as excellent.

What customers love

Great product quality
Easy ordering process
Helpful customer service

Common concerns

Damaged items
Privacy concerns
Poor packaging

Last updated 1 month ago

Mills

2 years ago

I placed an order on 11 march 24

I placed an order on 11 march 24 In spite of paying for next day del parcel arrived only 1 of 3 items in when I phoned easylife was told the balance would be upto 5days The tele operative Anna I placed the original order with proceeded to press on other products I found I had been signed into a 2 rewards clubs and would have to pay joining fees So I had to cancel both

Frank Watson

2 years ago

My first time using this item

My first time using this item and one of the batteries suddenly let s out a big bang And the unit gets covered in a black sooty mess which took ages to clean

Karen Masters

2 years ago

I think that the hard pressure sales

I think that the hard pressure sales technique for items services and vouchers that are not wanted put me off ever ordering anything again from you I had an unsolicited telephone call from a gentleman confirming my order and wanting to sell me vouchers that I didn t want the more I said no thank you the more forceful he became it was quite unpleasant

Joan Carradus

2 years ago

Item not delivered yet again

I have ordered this item 3 times and 2 out of the 3 the item hasn t been delivered Problem more with courier rather than easy life but it does put me off ordering again

Dominic

2 years ago

Easylife are a disgrace

Easylife passed my 90 year old mother s details on to a company called Premier Offers Direct without her consent which signed her up to paying 25 a month for a puzzle magazine that s worth about 25p She had no idea about this Luckily I noticed and cancelled it before she had made any payments This is a scam and should be illegal

M Fawcett

2 years ago

Problem

I sent an email few days ago about my experience with your company and so far not even the courtesy of an acknowledgement I rang your company passed from pillar to post and got a very rude man who actually shouted at me because I had difficulty understanding his English I stressed didn t want to join club when placing order and eventually assured would only be charged for what I ordered I then received tree envelopes with loads of bumf pertaining to the club I only wanted to ascertain if I had been charged the fee and more of less told go to the bank for the information First and last time I deal with your company I m 85 and have difficulty getting into Preston - no banks locally

Colin Smith

2 years ago

My parcel was delivered by a stranger

My parcel was delivered by a stranger how lives on a street over the road from me and not by your courier Good job it wasn t anything expensive My usual courier wouldn t do this but the one who did had only been with you a month

John Martin

2 years ago

Nothing arrived as yet

Nothing arrived as yet Today s date is 09 04 2024 the advised delivery date and I have remained at the correct address 32 Wilton Road all day No communication no mail no message no delivery

Jayney Edwards

2 years ago

I was overwhelmed with the amount of

I was overwhelmed with the amount of paper that came through my letterbox I gave in to your agent over the phone and only agreed to accept what I thought would be a couple of catalogues to stop her firing products at me I don t want anymore of your promotions

steve dechant

2 years ago

Why does Easylife treat you like a thief for their mistake

The item I ordered wasn t delivered It was a completely different item When I called to explain what had happened they offered to collect the wrong item 3 days later When I asked about my item being sent they said it was company policy to not send the correct item until the wrong one was received and inspected at the warehouse I said that wasn t acceptable as they had sent the wrong item and i had already paid for the correct one which they had not sent They refused to correct their mistake and expect me to wait over 2 weeks for the correct item to be sent out As I told them I feel like I am being treated like a thief because they have to verify the item they sent by mistake

Looking for Easylife alternatives? We've ranked 20+ similar companies by reviews.

View All Alternatives

Easylife Reviews

Rated 3.57 out of 5 by 140 Happy Customers

I placed an order on 11 march 24

My first time using this item

I think that the hard pressure sales

Item not delivered yet again

Easylife are a disgrace

Problem

My parcel was delivered by a stranger

Nothing arrived as yet

I was overwhelmed with the amount of

Why does Easylife treat you like a thief for their mistake

About Easylife

Own this business?

Related Companies