Eaze Reviews

I ordered thru the app and waited for

I ordered thru the app and waited for my delivery When he arrived with the order his machine had no service and couldn t charge me for the order and walked away Said sorry What a joke and not a service I would use again Stay away Use another service

AVOID - PAID FOR GOODS NEVER RECEIVED AND NO REFUND

Paid for goods on 1st May 2022 It s now 23rd July 2022 and 46 emails later I still have no goods and received no refund I received a begging email pleading with me not to have a refund as my boss will beat me it read What I m sick of this purported company Their website FAQ S frequently randomly refer to fishing Odd to say the least More like Phishing if you ask me This company has 100 defrauded me out of my money

I would give 0 stars if I could

I would give 0 stars if I could I ordered at 1 and get an ETA of 3 o clock At 3 I get a text saying my order should arrive at 3 55 I reach out to them at 4 and they said it would be another 50 minutes I had to leave the house so I canceled and ordered again at 5 30 This time I get a eta of 6 30 then receive a text saying my order will arrive at 6 55-7 15 at 7 30 I reach out and they say that the driver is 50 minutes away after 30 minutes I get a text saying that the driver is 41 minutes away then 20 minutes later they cancelled my order This company has absolutely no respect for people s personal time and is extremely unprofessional Don t waste your time ordering from here literally

Ripped Off

Placed an order 200 One of the packages of flower was empty I immediately contacted their support Guy named Shaggy asked for pics of the packaging I sent him 2 pics front back He says he couldn t read see it They ripped me off Don t use this company There are so many honest companies out there

Customer service is non-existent

Customer service is non-existent The only way to contact them is through chat and most of the time there s nobody online If you have problems with your oder then tough luck The only thing keeping them in business is the lack of competition in most areas What a shame

Their website is the absolute worst

Their website is the absolute worst I ve ever used Finding it impossible to place an order tried contacting customer service what an effing joke I will never place an order with them again

Eaze doesn t care about your order being satisfy or not

I got a Jetty oil Pod I thought it was a cartridge I can t use it on my 510 battery or stiiizy battery they didn t even offer me a free battery since they never got a phone number to call for a exchange or my Money back cause this mistakes happen and I m not perfect to see what was on your fuckng menu don t want to hear from your customers is not going to bring more people Well Eaze gets a lot of people they can care less about customers feedback Thanks to Eaze for not helping I had to buy the battery for it more I had to spend thanks to careless lazy people that can t give me my hard working money or At least exchange my product like a Good Company would not ignore me like a dumb pos Please look else where this Eaze company don t care only more Not even give a free battery for it to say sorry nope

EXPIRED PRODUCT

I received an expired exp date printed on back vape cartridge The oil inside was separated and clearly looked rancid Customer service reps had the audacity to tell me that this printed date wasn t an expiration date but a mere suggestion from the manufacturer and they would not replace the product Why is this giant delivery service selling expired products and pretending like that s normal This has the potential to be dangerous AVOID GRASSDOOR HAS GREAT CUSTOMER SERVICE and first time deals too

HORRIBLE customer service experience

HORRIBLE customer service experience and EAZE is a joke of a name given all the time I ve wasted trying to place an order only to have my account suspended with no explanation after I couldn t answer a phone call they didn t tell me they were going to make to verify information according to an email they sent that I couldn t reply to When I tried to cal the umber back It wouldn t even connect me to anyone This was SUCH a waste of time AVOID THIS COMPANY AT ALL COSTS